Hello, how are you?
Welcome to the Microsoft community!
My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.
This is an open community, whenever you need you can share the problem so that possible repairs are suggested.
Could you give more information about the problem, please?
I await news.
If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.
We will always be available for whatever you need!