Windows crash, BugCheck 1001, Error Code 0x000000f7 (0xfffff009a586f0b0, 0x0000c2dc6cf0e7e4, 0xffff3d23930f181b, 0x0000000000000000)

Hi Gruphius, I am Rob, an independent and a 15 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

The ZIP file is empty please reload the DMP file(s) up to the last 5.

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Troubleshoot blue screen errors <-- read this link

http://windows.microsoft.com/en-us/windows-10/t...

BCCode: F7 0x0000000F7

Check thoroughly for malware using the methods in the next message. Other possible causes include drivers, BIOS, low-level chipset drivers, and errant software recently installed. Check the memory. If needed run Driver Verifier as indicated in the troubleshooter below.

BCCode: F7 0x0000000F7

BCCode: F7 0x0000000F7 <-- read this link

https://tinyurl.com/sdazk6v

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This utility makes it easy to see which versions are loaded :

Run DriverView - set VIEW to Hide Microsoft drivers - update those without

Dump in their names (and update BIOS and chipset drivers).

DriverView - Free - utility displays the list of all device drivers currently loaded on your system. For each driver in the list, additional useful information is displayed: load address of the driver, description, version, product name, company that created the driver, and more.

http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current. Right Click the Start Button - Device Manager - Display Adapter -

write down the make and complete model of your video adapter - double click

• Driver's tab - write down the version info. Now click UPdate Driver (this may not

do anything as MS is far behind certifying drivers) - then Right Click - Uninstall -

REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse, and Keyboard

if 3rd party with their own software and drivers and any other major device drivers

you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and

then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for BIOS, Chipset, and software updates at System Maker's

site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN -

REBOOT after each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually shows up. This is because some drivers rollback before the

latest is installed (sound drivers particularly do this) so install a driver - reboot

• check to be sure it is installed and repeat as needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER

• check manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

http://pcsupport.about.com/od/driverssupport/ht...

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Memory tests do not catch all errors such as mismatched memory (possible even for sticks that appear to be identical) and when faster memory is placed in the system behind slower memory. So it is best to also swap sticks in and out to check for those even if all memory tests fail to show a problem.

To test RAM check here - let it run 4+ hours or so - over-night is best. <-- best method

www.memtest.org

MemTestX86 - Test RAM With

http://www.tenforums.com/tutorials/14201-memtes...

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After doing ALL the updates you can, and if the issue continues, then run

Driver Verifier.

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users

http://support.microsoft.com/kb/244617

How To Troubleshoot Driver Problems in Windows Vista or 7. (8/8.1 and 10

are essentially the same).

http://www.winvistaclub.com/t79.html

Using Driver Verifier

https://msdn.microsoft.com/en-us/library/window...

WINKEY + X - RUN - type in -> verifier /reset hit enter to disable

If Driver Verifier creates a minidump upload it and post the link here so we can

analyze it.

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Please note that consumer-level troubleshooting software rarely specifies a particular piece of hardware so a lot of close observation is required.

PassMark Burnin Test - Free Trial - note the trial version will only run for 15 minutes and it really needs to be used for many hours. So if you use this you will need to faithfully and quickly restart it every 15 minutes.

PassMark - BurninTest - Free Trial

https://www.passmark.com/products/burnintest/

Running OCCT for Home Use (Free) and the Stress Tests may help indicate a cause.

OCCT - Free for Home use

https://www.ocbase.com/

Running Stress Tests might help indicate a cause - use ALL of these.

PC Stress Test free software for Windows 10

https://www.thewindowsclub.com/pc-stress-test-f...

Here to help,

Rob

Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

Please use ALL the methods I outlined as they form a checklist and not a menu.

BugCheck 3B, {c0000005, ffffc69e1e9f193a, ffff9e81b30c2d30, 0}

Probably caused by : win32kfull.sys ( win32kfull!IsWindowHolographicForHitTest+1a )

win32kfull.sys is a Windows component which means something else drove it into Fault.

Further detailed analysis indicated:

fffff80321fd0000 fffff80321fd8000 amifldrv64.sys <-- MSI Afterburner

fffff8031f9e0000 fffff8031ff64000 vgk.sys <-- Valorant anti-cheat

You need to get the computer to a point of being stable and then proceed with your OC. Use ALL the methods in my previous reply.

Here to help,

Rob

Okay, so I just tried one of the things you mentioned above and I have to wait and see if it worked.

But I just got another crash with an diffrent crashcode (0x0000003b (0x00000000c0000005, 0xffffc69e1e9f193a, 0xffff9e81b30c2d30, 0x0000000000000000)). I'll add the dmp file here. The fault file seemed to be win32kfull.sys...

Edit: I just saw the system restarted about 4 times on his own while I was away. The event log says that the drives 2-5 all had the same ID...

When I came to my PC he was in a state were he wasn't using the harddrives at all and both my monitors had no signal...

BugCheck F7, {fffff009a586f0b0, c2dc6cf0e7e4, ffff3d23930f181b, 0}

Probably caused by : ntkrnlmp.exe ( nt!_report_gsfailure+25 )

ntkrnlmp.exe is a Windows component which means something else drove it into Fault.

Further detailed analysis indicated:

fffff80479b00000 fffff80479b08000 amifldrv64.sys <-- MSI DPC Latency Tuner

1. Fully uninstall MSI Afterburner and other overclocking software. Many of those make changes that are in effect at installation even if you never run them. Others do not actually reset all back to before you ran them. After uninstalls then all back the makers' defaults and reset the BIOS. Get the machine stable and work from there.
2. This motherboard and other major devices are likely still under warranty so best to check with MSI and the other device makers' supports for diagnostic help and possible RMA'.

BiosVersion = H.A0

BiosReleaseDate = 12/15/2020 <-- current BIOS

SystemManufacturer = Micro-Star International Co., Ltd.

SystemProductName = MS-7B79

BaseBoardManufacturer = Micro-Star International Co., Ltd.

BaseBoardProduct = X470 GAMING PLUS MAX (MS-7B79)

BaseBoardVersion = 3.0

3. Carefully review A. - F. below.

4A. Update the BIOS, chipset drivers, and all the major onboard and separate device drivers. Use the DriverVIew method outlined in my previous reply.

MSI Support

http://www.msi.com/index.php?func=service

MSI - Downloads (BIOS and Drivers)

http://www.msi.com/index.php?func=downloadindex

MSI - Forums

http://forum-en.msi.com/

MSI - Service

http://us.msi.com/index.php?func=service

MSI - Live Update On-Line

http://www.msi.com/index.php?func=downloadindex

MSI - Contacts - Set to North America - USA

http://www.msi.com/index.php?func=html&name...

4B.AFTER ALL of the above then check with AMD for even newer chipset drivers.

AMD - Support and Drivers <-- set to chipsets

https://www.amd.com/en/support

AMD - Community/Forums

https://community.amd.com/

5. It is possible the issue is the SSD/hard drive. If an SSD check for known issues with its maker's support. Possibly heat-related - add a heat sink and/or better cooling. If an SSD or Hybrid driver ensure you have the latest firmware from its maker's site.
6. You are running vgk.sys - Valorant anti-cheat which has been known to cause issues. Since it loads at startup it can conflict with other games' anti-cheats when you run them.
7. Use ALL the methods below and those in my previous reply above.

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A. Are you overclocking anything? If so STOP! OC can not only cause BSOD it can make troubleshooting virtually impossible.

B. Have you installed any performance or OC software such as MSI Afterburner? Those change system settings during installation which are still in effect even when the program is not running. Even iCUE or other RGB hardware and/or software may be involved.

C. After both A. & B. reset the BIOS back to the system/motherboard maker's recommendations.

D. Be sure the SSD's have the latest firmware from their makers.

E. Try removing and reseating all cards, memory, and cables (both ends when possible) - actually remove and replace - do not just snug (on a PC) and clean out the dust bunnies and vents. (Of course remove ALL power prior to opening the case.) <-- Please do this as it is the number one cause of the issues you are experiencing (by far).

F. Try adding a fan blowing on high onto the motherboard's CPU & GPU areas. The point is to increase airflow to maximize heat dissipation. <-- Please do this no matter how much cooling you have now.

====================================================

Troubleshoot blue screen errors <-- read this link

http://windows.microsoft.com/en-us/windows-10/t...

Here to help,

Rob

Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

Hello Rob,

Okay, so... That is a lot of potential problems... :D

And I have never seen an empty zip before, but here is an zip that is 100% NOT empty. Hopefully... Anyways, I hope you can find the troublemaker in that thing so I can try an accurate error fixing instead of doing everything.

Thanks in advance!

Gruphius