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Problem with Microsoft update, Lenovo Ideapad 3 15IIL05 81WE011UUS

Anonymous
2020-12-25T00:01:25+00:00

When I attempted the Microsoft updates on 9 December, the updates downloaded and the install process seemed to work OK, but the required restart shows Working on Updates and the % counter ... then after 100 %, it showed We couldn't complete the updates undoing changes ... It successfully removed the changes and all was OK until automatic updates attempted the updates again and the same thing happened. For now, I have postponed the updates but eventually I would like a more permanent solution. I am trying to see if the problem is with a specific update.  I downloaded KB4586853 from the Microsoft update catalog and attempted to install just the one update, and the same problem occurred.   

I have a new Lenovo laptop Ideapad 3 15IIL05 81WE011UUS Intel i3 10th gen dual core ... I reinstalled Windows 10 from the Microsoft .iso 20H2 v2 x64 (English) ... Everything else works OK. I upgraded the BIOS to EMCN42WW from the Lenovo downloads. No problems with hardware are showing in Device Manager.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-12-25T00:47:53+00:00

    Hello Mike, how are you?

    Welcome to the Microsoft Community!

    My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

    I understand that you had problems with a Windows update, I'm sorry for that.

    Please check if the same problem happens by manually running the update using the Microsoft tool at the link below.

    https://go.microsoft.com/fwlink/?LinkID=799445

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

    1 person found this answer helpful.
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  2. Anonymous
    2020-12-25T16:26:22+00:00

    I wish you happy holidays!

    Thank you very much for your contact, it was a pleasure to chat with you.

    I'm really sorry about that.

    Whenever you need, contact us through this channel.

    Please be well and have a great day!

    This is an open community, whenever you need you can share the problem so that possible repairs are suggested.

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  3. Anonymous
    2020-12-25T16:22:59+00:00

    No Lenovo updates on my system.  I downloaded KB4592438 from the Microsoft Update Catalog and tried to install it as a standalone.  Result was the same (Undoing changes ... backed it out successfully).  I think Microsoft is working on problems in this update and may release a new version in January.  I tried the DISM and sfc tools and I also did a clean restart before the update.  I renamed the system folders as some of the procedures for problem updates have suggested.   None of this helped.  Thanks!

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  4. Anonymous
    2020-12-25T16:01:46+00:00

    Thank you for the informations.

    First of all I wish you happy holidays!

    Try running the Lenovo tool to check for necessary updates on your computer.

    If you have any updates please do them all, after that try again to update Windows.

    https://download.lenovo.com/pccbbs/thinkvantage...

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

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  5. Anonymous
    2020-12-25T02:14:28+00:00

    I downloaded and run that file. I get "Thank you for updating to the latest version of Windows 10"

    Thanks! (Updates were paused -- same result with updates resumed).

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