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Desktop overlay for media not working on clean install of windows

Anonymous
2020-12-11T08:08:40+00:00

Basically my windows installation died i reinstalled windows Spotify and chrome it was working but after the 202h update and some security updates the overlay doesn't show

tried uninstalling updates

Rebooting PC

any more suggestion would be appreciated

Windows for home | Windows 10 | Devices and drivers

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  1. DaveM121 882.3K Reputation points Independent Advisor
    2020-12-11T08:59:08+00:00

    Hi Amman

    What overlay are you referring to, is that the media overlay that appears at the top left of your screen, and is that in Spotify as shown below or is it something specific to your mouse?

    .

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  2. DaveM121 882.3K Reputation points Independent Advisor
    2020-12-11T08:46:05+00:00

    Hi Amman

    Are the media keys only not working in Spotify and do work elsewhere in Windows?

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  3. Anonymous
    2020-12-11T08:50:47+00:00

    the media keys are working but the over lay which i assume is the thing that usually controls media. and spotify now works

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  4. Anonymous
    2020-12-11T08:44:35+00:00

    My pc is a basic one

    12 gb ram

    win 10 pro (installed yesterday) 

    Build 19041

    i7 940

    My keyboard is just a really basic keyboard and is not the device in question.

    My mouse is a Lavawolf red dragon M701A

    The buttons i am referring to are the thumb button which i have using the driver to remap to media control keys

    The keys seem to work fine as when i disabled Spotify using the overlay they were working. and they are being recognized by the system

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  5. DaveM121 882.3K Reputation points Independent Advisor
    2020-12-11T08:34:57+00:00

    Hi Amman

    I am Dave, an Independent Advisor, I will help you with this . . .

    Please explain what media keys you are referring to, are those extra keys on your Mouse or keyboard?

    If so, those are not controlled by Windows 10, those will be controlled by a utility installed by the manufacturer of your PC or Mouse

    Please provide full details on the Make and exact Model No. of your PC and also your mouse and keyboard, depending on where those media keys are . . .

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