system error 0xc0000005

Hello in RUN CMD cant open application error start corectly 0XC000005

Hi MartinSedláček1-

Thank you for keeping me posted and i do apologize it didn't help.

Is there a way for you to uninstall the game that is showing on the report?

Thanks.

Kevin B.

Independent advisor

Faulting Application Name: sao_al.exe, Version: 1.0.0.1, Timestamp: 0x5f1875c7

Faulting module name: sao_al.exe, version: 1.0.0.1, timestamp: 0x5f1875c7

Exception code: 0xc0000005

Error offset: 0x0000000001083e22

Faulting process ID: 0x29b4

Faulting Application Start Time: 0x01d666d70c04b14a

Faulting application path: C: \ Program Files (x86) \ Steam \ steamapps \ common \ SWORD ART ONLINE Alicization Lycoris \ sao_al.exe

Faulting module path: C: \ Program Files (x86) \ Steam \ steamapps \ common \ SWORD ART ONLINE Alicization Lycoris \ sao_al.exe

Message ID: 970e6e33-652b-4060-9422-60f3892224bc

Full name of the faulty package:

Application ID related to the faulty package:

I did everything the way you wrote it..

but it did not help :((

but one command did not scan. ( DISM / online / Cleanup-Image / CheckHealth ) 

did not run any percentage as with other commands

"DISM doesn't recognize the command-line option "".

For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log"

Hi MartinSedláček1-

I'm Kevin B. Independent advisor and a Windows user like you . I do apologize for the inconvenience about the system error that your having , let me help you sort things out.

If i may ask, when are you receiving this error?

Did you made some changes to your device that triggers the problem?

Kindly run this command to might fix the restarting issue on your Windows.

Please try the followings steps below.

1. Windows Key + R
2. Type CMD right click and run as administrator.
3. Copy and paste each command below, you need to do it one at a time until

finishes scanning.

sfc /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Note: While the command is running, it's expected to see the process stuck at particular percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any corrupted files in the local image for Windows 10 as necessary.

Also, kindly minimize the running services on your computer to see if some of your third party applications cause the concern.

Press Windows key + R

Type: msconfig then press enter

On the system configuration window go to services tab

Check hide all Microsoft services on the lower left corner of the window.

Click disable all

Click apply then okay.

It will ask you for restart and kindly restart your computer to apply the changes.

Hope this will help and have a blessed day!

Thanks.

Kevin B.

Independent advisor