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Errors and faulty Windows Defender

Anonymous
2020-12-03T21:00:43+00:00

Hello, I had to do a factory reset and I've noticed my computer is acting up, but works otherwise well.

I'm getting errors in the Event Viewer, please forgive my poor translation:

ID 1000 Application Error

  • MsMpEng.exe
  • Explorer.EXE
  • svchost.exe_DiagTrack
  • svchost.exe_Audiosrv

ID 1005 Application Error

  • System Windows cannot access file .../Windows Defender/Definition Updates/mpengine.dll
  • System Windows cannot access file .../Windows Defender/Scans/mpcache
  • System Windows cannot access file .../System32/mscms.dll
  • System Windows cannot access file .../System32/diagtrack.dll
  • System Windows cannot access file .../System32/Windows.Internal.Signals.dll
  • System Windows cannot access file .../System32/AudioSrvPolicyManager.dll

ID 7031 Service Control Manager

  • Service Antivirus defense in Microsoft Defender was unexpectedly ended, happened once, next repair action will be initiated in 100 miliseconds
  • Service interconnected user interfaces and telemetry was unexpectedly ended ...
  • Service Sound of system Windows was unexpectedly ended ...

There are more of them, but these are the main ones

I'm also missing some services in Services

This one is tricky as I'm not sure what I'm supposed to have and what I have, but it's just differently translated, but if I understand correctly I should have WinDefend, Windows, MsMpEng.exe, Explorer.exe and svchost.exe in my Services, but I don't

Info

  • I've already did the sfc /scannow, DISM and chkdsk /f /r and everything seems fine.
  • I'm not sure of the details, but I had some problems with regedit and had to do a factory reset, pc had some event viewer errors, but I think these started afterwards. I sometimes get explorer.exe unknown hard error on computer start, can be clicked away.
  • However, Windows Defender seems to be working

If there is more info needed let me knowI'm not really sure how can I fix this so I'd really appreciate any help or advice

Windows for home | Windows 10 | Performance and system failures

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8 answers

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  1. Anonymous
    2020-12-03T21:48:40+00:00

    No, it's similar to what you did

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  2. Anonymous
    2020-12-03T21:25:31+00:00

    Thank you for the link, may I ask what exactly does it do? I've done factory reset twice and reformatted once so I'm wondering if it's a different thing?

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  3. Anonymous
    2020-12-03T21:17:44+00:00

    I recommend you to completely repair Windows before you have to make a copy of your personal files

    Microsoft Official Website to download and create Windows 10:

    https://www.microsoft.com/en-us/software-downlo...

    See here the correct way to recover your files when repairing Windows:

    https://www.tenforums.com/tutorials/16397-repai...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2020-12-03T21:10:50+00:00

    Hello, thank you for your quick response

    Yes, the Windows is updated to the 20H2

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  5. Anonymous
    2020-12-03T21:04:01+00:00

    Hi, Andzario

    My name is Pablo E, I am an Independent Advisor. I would love to help you today.

    Check that you have Windows updated to the latest version 20H2

    https://support.microsoft.com/en-us/help/13443/...

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