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5ghz networks not visible

Anonymous
2020-12-19T17:22:24+00:00

So a while back i was able to connect and use 5ghz networks but after a update (i think) i couldn't see or connect to 5ghz networks. I did so research to see if anyone else had the same problem but no it was just me. I also came across something saying that you need a '802.11n' network card or something and i did so i just dont know what is going on if you can help me please do cuz 2.4ghz is not the best.

Thanks

Samuel.T

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2020-12-20T13:23:29+00:00

    The advanced properties of the network card show very little information. In any case it seems that your wi-fi adapter does not support the 5 GHz standard but only 2.4 GHz. Contact Lenovo Technical Support or purchase an external Dual-Band wi-fi usb dongle.

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  2. Anonymous
    2020-12-19T17:29:45+00:00

    Thanks for your reply here is the picture

    (According to task manager the one i use is 'Qualcomm Atheros AR956x Wireless Network Adapter')

    Image

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  3. Anonymous
    2020-12-19T17:46:26+00:00

    By changing the driver do you mean updating it to a older one?

    Thanks

    Samuel.T

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  4. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2020-12-19T17:43:30+00:00

    This wi-fi adapter recently has problems with the latest edition of Windows 10. It seems that there are no updated drivers available on the official Qualcomm Atheros website. You can try to change the driver, otherwise buy an external Dual-Band wi-fi usb dongle.

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  5. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2020-12-19T17:27:14+00:00

    Hi,

    what is the exact model of your wi-fi adapter? Go to Device Manager, expand network adapters, post a screenshot

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