Acer Aspire 3 won't boot Windows 10

Hi, I'm Israel M., I'm an independent consultant.

Welcome to the Microsoft community!

Option 01:

You can try to do a Windows restore or a factory reset if your computer is not entering Windows. Use the following steps to start automatic Windows repair.

Hold the Power Button for 5 seconds or until the computer shuts down completely

Press the Power button to turn on the computer.

As soon as the charging circle appears, press and hold the Power button until the computer is turned off.

Repeat this process 2 or 3 times until the Preparing for Automatic Repair screen appears.

Let the computer start at the Auto Repair screen.

Click Advanced Options and select Troubleshooting.

Select System Restore you must select the most recent point (previous problem)

Follow the instructions on the screen to complete the restoration.

Restart the PC to test the system.

Note: If it doesn't work try to restart the computer with the Shift key pressed and you will be able to enter the Windows 10 Troubleshooting screen.

I hope I helped, I await your return.

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Best regards,

Israel M.

Outside consultant

Hi Israel,

Thanks for your answer.

The 2-3 times repeating off/on is what I tried first but it did not work, the message "Prepare for Automatic Repair" appears and then (after a while) the screen goes black and nothing happens even after a few hours

I tried to boot while pressing shift but it does the exact same as the "3 restarts" process, message appears then black screen (the screen doesn't turn off, it simply displays nothing but black)

I've been analyzing your problem, you could follow these steps below:

Step 1:

1- Restart the computer and press the F8 key during boot to access the Windows advanced boot options

2- Select the option Repair your computer to access WinRE.

3- In the WinRE window, select the option Command Prompt

4- After opening the prompt, enter the following command:

CHKSDK / R / F

5- After finishing, restart the computer and check if the problem has been solved.

Step 2:

1- Restart the computer and press the F8 key during boot to access the Windows advanced boot options

2- Select the option Repair your computer to access WinRE.

3- In the WinRE window, select the option Command Prompt

4- at the prompt type the following command, and then enter:

echo% systemdrive%

5- The system will inform the “system drive”, that is, the partition where Windows is installed. In general it is the “C:” drive. If so, type this other command, also followed by the Enter key. Change the line depending on the “system drive”.

dism.exe / image: C: \ / cleanup-image / revertpendingactions

6- After finishing, restart the computer and check if the problem has been solved.

Step 3:

1- Restart the computer and press the F8 key during boot to access the Windows advanced boot options

2- Select the option to repair your computer to access WinRE.

3- Click on System Restore.

If this information was useful, please mark it as an answer, if your question has not been solved, please post again.

I hope I helped, I await your return.

_________________________________________________________________________

Best regards,

Israel M.

Outside consultant