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HELP CANT GET OUT OF BOOT MENU (LENOVO IDEAPAD 320-15ABR)

Anonymous
2020-12-01T00:40:23+00:00

So my laptop was having some minor problems the other day regarding explorer.exe so maybe thats related to this issue but I brought my laptop to school today I didnt use it at all it was in my bag and then I brought it home and turned it on and then it brought me to automatic repair then I watched a couple youtube videos regarding my problem and how to fix my windows and they all said go to command prompt and it was fine until I restarted my laptop and now I can't get out of boot menu, I've tried all the fixes I've seen (changing UEFI to legacy support, disabling secure boot) the only fix i havent tried is the onekey fix because I can't find anything small enough to fit in there yet and I'm wondering if I have an easier option.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-12-01T00:49:13+00:00

    Hello, Soghpar I'm an independent advisor and I will try to help you today.

    Regarding your query and according to what you describe, it is very likely that the system startup or some system file has been damaged. I suggest you perform the following actions:

    You must enter the system recovery environment, but since you cannot access the PC, then you must force it to shut down. Complete the following steps:

    1. You turn on your PC
    2. Just when it is in that process, press and hold the power button for 10 seconds to turn off the device.
    3. Then press the power button again to turn on the device.
    4. At the first sign that Windows has started (for example, some devices display the manufacturer's logo on restart), press and hold the power button for 10 seconds to turn off the device.
    5. Press the power button again to turn on the device.
    6. When Windows restarts, press and hold the power button for 10 seconds to turn off the device.

    Press the power button again to turn on the device. Allow the device to fully reboot to enter the recovery environment.

    Then the computer should enter the recovery environment and follow these steps:

    -Click on Troubleshoot.

    • Click on Advanced Options.
    • Click Startup Repair.
    • Choose the current user account, if it asks for a password, enter the password and click Continue.

    In case it doesn't work, try to restore the system. In that case, you must access the recovery environment again.

    Now in the recovery environment, do the following:

    • Click on Troubleshoot.
    • Click on Advanced Options.
    • Click on System Restore and follow the instructions.

    If the information was helpful to you, click the Flag as an answer button. In this way, this thread will help other users with similar events.

    Let me know if the problem is solved. I will be attentive to your answers

    I hope this information will be useful.

    Jesus C.

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  2. Anonymous
    2020-12-01T01:11:51+00:00

    The triple power off thing didnt work and it still only loads up to my boot menu but thank you for your quick reply

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  3. Anonymous
    2020-12-01T01:29:02+00:00

    Okay Soghpar

    I suggest you completely disconnect the laptop from the power and even remove the battery (if you know the procedure) for a few minutes, then connect again and try to enter the recovery environment.

    Entering the recovery environment is practically the only option to solve the problem.

    In case it does not work, then you must create a Windows 10 installation medium, there is an option to repair the system. Here I leave you the link from which you can download the system image and I leave you another that although it is in Spanish in section "A" explains how to DOWNLOAD THE ISO IMAGE AND CREATE THE USB DRIVE.

    https://www.microsoft.com/en-us/software-downlo...

    https://answers.microsoft.com/es-es/windows/for...

    I'll stay tuned to your comments

    Jesus C.

    2 people found this answer helpful.
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