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Amd windows has stopped this device because it has reported problems. (code 43)

Anonymous
2020-12-20T07:06:49+00:00

Hi, I am using samsung ativbook 8 np880z5e 

Which has dual graphic cards which are as follows:

AMD Radeon HD 8600/8700M

Intel(R) HD Graphics 4000

I recently installed wimdows 7 ultimate 64bit

And after updating my drivers with "Driver Easy"

Amd graphic card is not working 

And inside device manager it says windows has stopped this device because it has reported problems 

And there was a device on "other devices" named amd utility log which was missing. 

I tried uninstalling amd driver and installing it from amd official website and then the utility log disappeard but amd driver has the same problem.

The samsung "SW update" is not working 

It gets stuck on loading screen so i cant use that to install drivers.

When i disable and re enable the driver the error goes away and it states " This device is working properly" but it isnt working 

And after reboot the error is still there ! 

Can someone help?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2020-12-20T08:18:12+00:00

    Yes. Of that still does not work you migh consider  changing the OS. Since this laptop didnot come with windows 7 from the manafacturer it only came with windows 8  later

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  2. Anonymous
    2020-12-20T07:37:53+00:00

    Hello

    Here's what you need do

    1.Uninstall the device  and tick the checkbox "delete the driver for this device.

    1. Restart the laptop
    2. Uninstall Driver easy
    3. Download appropiate drivers for your os from official amd websitehttps://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-8000m-series/amd-radeon-hd-8670m-series-gpu

    Install the drivers.

    Your issue will be resolved.

    Also never use software like Driver Easy it sometimes installls wrong drivers.

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  3. Anonymous
    2020-12-20T07:57:16+00:00

    I already tried that ! And i have mentioned that!

    Should i try reinstalling it again?

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