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My Asus laptop's wifi is extremely slow

Anonymous
2020-12-24T13:23:32+00:00

I think this question has been asked a million times before but my laptop's internet connection is significantly slower than my phone (for comparison). I have a 30 mbps internet connection. It's not the best but not the worst. For example, my laptop would only get 8 mbps download speed while my phone can get almost twice in the same place. I tested it beside my laptop. I have a Qualcomm Athernos AR956x Wireless Network Adapter. I tried Uninstalling and Re-Installing drivers, resetting my Network settings. The internet speed would suffer a lot when I'm gaming. I get 600 ping. And when I get lucky and get 200- ish ping, the internet would spike and go back to being bad. Any help or reply would be appreciated.

Windows for home | Windows 10 | Internet and connectivity

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  1. Lester Bernard Reyes 78,515 Reputation points Independent Advisor
    2020-12-24T13:55:39+00:00

    Hi and thanks for reaching out. My name is Bernard an Independent Advisor and a Windows fan like you. I'll be happy to help you out today.

    I actually experience the same issue as before and by following the steps below fixed my issue I hope it works for you as well, moreover I know some of these steps already done, but it is better if you do it in sequence.

    First what we will do is to enable WWAN and WLAN services, these services are essential to run the Wireless and wired connection perfectly.

    • Open Services (Press Windows key + R then type in services.msc then click OK)

    -Look for WLAN Autoconfig and WWAN Autoconfig> Right Click Properties and set it to automatic (If it's already set to automatic, right click then click stop then start it again)

    -Restart PC and check

    If the issue persists, run the following command in command Prompt (Admin). Follow the steps below to do so.

    These sets of commands will reset the internet connection and re-calibrate the internet settings you have.

    Press Windows Key + X.

    Click on Command prompt (Admin).

    Type the following commands, and hit Enter after each command:

    netsh int tcp set heuristics disabled

    netsh int tcp set global autotuninglevel=disabled

    netsh int tcp set global rss=enabled

    netsh winsock reset and press Enter

    netsh int ip reset and press Enter

    ipconfig /release and press Enter

    ipconfig /renew and press Enter

    ipconfig /flushdns and press Enter

    Method 4: IP and DNS Setting, Trying an open DNS will redirect the internet connection to other Access point, by this it may get all the download speed you have.

    Type ncpa.cpl in Windows start > Right click on your network > Properties > Select Internet Protocol Version 4 (TCP/IPv4) > Hit properties > Make sure below ones are checked

    Obtain an IP Address Automatically

    Obtain DNS Server Address Automatically

    Try Open DNS

    Preferred DNS server : 208.67.222.222

    Alternate DNS server : 208.67.220.220

    Method 2. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Let me know how does it goes and I hope that helps.

    Bernard

    Independent Advisor

    100+ people found this answer helpful.
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  2. Anonymous
    2021-06-06T22:01:03+00:00

    I tried exactly how you said it... But I still am getting slow internet speed...

    I have a 50mbps connection and I get 35-45 Mbps on other devices but my Asus laptop barely crosses 3 Mbps...

    One of my friend is also having same issue on his Asus laptop... I have uninstalled/reinstalled wifi adapter drivers... But still it isn't working.

    Can you suggest something else.

    Thank you

    70+ people found this answer helpful.
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  3. Anonymous
    2020-12-25T13:50:43+00:00

    Hello. Sorry for the late response. I followed your steps and it works now. Thank you so much.

    10+ people found this answer helpful.
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  4. Anonymous
    2021-04-01T06:08:09+00:00

    Dear Bernard,

    Thank you so much for posting this. 

    I did it the way you suggested and now it works like a charm.

    Thank you so much.

    Yay!!!!!

    with regards

    Murali Menon

    5 people found this answer helpful.
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  5. Lester Bernard Reyes 78,515 Reputation points Independent Advisor
    2020-12-25T13:55:53+00:00

    You are very much welcome :)

    4 people found this answer helpful.
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