Going back to windows 7

Hi Kayleen,

I'm Anwille, an Independent Advisor.

If it has not yet been 31 days since you last upgraded, you can roll back through these steps:

Simply open the Start menu and head to Settings > Update & Security > Recovery. If you’re eligible to downgrade, you’ll see an option that says “Go back to Windows 7” or “Go back to Windows 8.1,” depending on which operating system you upgraded from. Simply click the Get started button and follow through the process.

Source: https://www.pcworld.com/article/3074020/how-to-....

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope this helps. Let us know if you need more assistance.

Welcome. :)

I see. If this is the case, the only way is to uninstall Windows 10 and reinstall Windows 7. I suggest to create a back up first of your important files then go through these steps:

https://answers.microsoft.com/en-us/windows/for...

Thanks for you help.

I see. If this is the case, the only way is to uninstall Windows 10 and reinstall Windows 7. I suggest to create a back up first of your important files then go through these steps:

https://answers.microsoft.com/en-us/windows/for...

Hi Kayleen,

I'm Anwille, an Independent Advisor.

If it has not yet been 31 days since you last upgraded, you can roll back through these steps:

Simply open the Start menu and head to Settings > Update & Security > Recovery. If you’re eligible to downgrade, you’ll see an option that says “Go back to Windows 7” or “Go back to Windows 8.1,” depending on which operating system you upgraded from. Simply click the Get started button and follow through the process.

Source: https://www.pcworld.com/article/3074020/how-to-....

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope this helps. Let us know if you need more assistance.

Hi Anwille thanks for your prompt reply, I think its been way over 31 days it was my sons lap and had updated before I got it in dec 2020 and I have already been into recovery and it dosent have the go back to windows 7 option, anything else i can do?

Many Thanks