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My PC is cursed (BSOD no matter what I do)

Anonymous
2020-12-31T20:35:04+00:00

About three months ago I upgraded the motherboard, CPU, RAM, and GPU in my computer. Everything was working perfectly until I accidentally shut it off while Windows was updating (rookie move, I know). Ever since, I've been getting all kinds of different BSOD's (MEMORY_MANAGEMENT, SYSTEM_SERVICE_EXCEPTION, PAGE_FAULT_IN_NONPAGED_AREA, DPC_WATCHDOG_VIOLATION).

There doesn't seem to be any rhyme or reason to these BSOD's. There's no overclocking, I could be playing a graphic intensive game (or a non-GPU intensive game) or just letting the computer idle on the Windows log in screen and it crashes. I've performed the following troubleshooting steps to no avail:

  • Reinstalled Windows 10 (at least 10 clean installs, redownloading the image each time)
  • Updated Windows
  • Tried two older GPU drivers (created more problems)
  • Updated the BIOS (caused the system to hang on the BIOS screen)
  • I've run Memtest86 twice (4 passes each time, no errors)
  • DISM (sometimes it says files are corrupted, sometimes it completes successfully)
  • SFC (same as DISM, sometimes it shows no integrity violations, sometimes it doesn't)
  • Replaced the CPU with the same model but new
  • Upgraded the hard drive from a 2.5" SATA to M.2 NVME
  • Made sure my wireless USB card, GPU, chipset, Realtek audio, and USB audio interface drivers are up to date
  • Reseated the RAM in the same slots and different slots (twice)
  • CHKDSK on both the old hard drive (no errors) and twice on the new M.2 SSD (no errors) and updated the firmware

I've built the gaming rig I've always wanted and can barely watch YouTube videos with it. I have no idea where to go from here other than to light the computer on fire and throw it out the window and start over. Last three dump files are here.

Specs:

OS: Windows 10 Pro Version 20H2

CPU: Intel i7-9700K @ 3.60Ghz

Motherboard: Asus Prime Z390-A

RAM: XPG Spectrix D60 16GB (2x8GB)

SSD: WD Blue M.2 NVME 1TB

GPU: AMD Radeon 5700 XT

Any help is greatly appreciated.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-01-02T00:00:20+00:00

    So after powering it back up after disconnecting the drive, it hung on the BIOS sceen. I restarted and was able to enter the BIOS settings and change the boot order to boot from the USB.

    I don't know why, but I went back into the BIOS settings and noticed that some of the text was garbled. I exited and went back again and most of the text was garbled.

    The new Windows installation is giving me an error now saying that it can't install the required files (error code 0x8007025D).

    Could the motherboard have gone bad in the three months that I've had it and that's what's causing this?

    1 person found this answer helpful.
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  2. Anonymous
    2021-01-01T20:38:45+00:00

    Hey,

    I replaced the CR2032 with a brand new one and I still continue to get BSOD's randomly. I've even re-downloaded Windows and created a new bootable USB, deleted the system partition, created a new one, formatted it, and did another clean install of Windows with no drivers or Windows updates and it still crashes. Now it's not even creating dump files when it blue screens (Event Viewer gives a generic error message about not being able to create them).

    None of this makes any sense at all lol. I appreciate the help, though.

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  3. Anonymous
    2020-12-31T22:52:17+00:00

    Hi,

    You might try Resetting your Bios.. I know you had a problem updating it, but a RESET may be helpful..

    On a newer machine you should have a button on the back, or on the motherboard to do this.. If not, remove the watch type battery from the motherboard for 5-10 minutes..

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  4. Anonymous
    2020-12-31T21:17:43+00:00

    Hey, thanks for the reply!

    I've uninstalled the video card and used the on-board video from the motherboard and encountered the same issue, but it doesn't blue screen, it just hard locks. The first clean install I did, I signed into an online account, but have been using offline accounts since. I'll try to have it not use a paging file and report back with any issues.

    Thanks again.

    EDIT: Okay, so the one constant I've been able to suss out of all of this is that I can't run Fallout 4 for longer than 5 minutes without the system hard locking. Disabling the paging file seemed to cause it to hard lock much sooner than normally. I used NirSoft's BlueScreen View to check the error code and it was MEMORY_MANAGEMENT again.

    I completely removed the video card and within a minute of running Fallout 4 at the lowest possible graphics settings, I get an UNEXPECTED_KERNEL_MODE_TRAP BSOD (dump file here). According to BlueScreen View, it seems that ntoskrnl.exe is consistently the faulting program. Windows is up to date, so I'm not sure what could be causing this. Also, booting into Safe Mode w/ Networking causes Windows Explorer to crash over and over so I can't use it to troubleshoot and have to use regular Safe Mode.

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  5. Anonymous
    2020-12-31T20:55:42+00:00

    Not ideal but can you try it without the AMD Radeon 5700 XT just try with the onboard graphics for now.

    When you did a clean install are you connecting it with a Microsoft Online account? Perhaps create a local user account instead?

    Adjust the system to not use a page file.

    AamazingTech2

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