Spam locking my computer

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Spam locking my computer

Anonymous

How do I delete and block this voice and printed spam message on my computer?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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2 answers

Answer 1

Hello btmi&3

My name is Fred. I am an independent advisor, I am very sorry about what is happening to you and I will try to help you.

You mean a security alert on the screen with an annoying noise? If so, check out this thread on Microsoft Community that can help you:

https://answers.microsoft.com/en-us/windows/for...

I hope this information is useful to you.

Best Regards,

Fred

Answer 2

These kind of pop-ups are fake alerts, trying to scam you into buying needless services/products.

Never ever call those phone numbers or fill in passwords etc.

If you can't close your browser in a normal way: Open Task Manager (press Ctrl + Shift + Esc on your keyboard) and in the tab Processes end all browser processes.

You can also try Shift + Esc to bring up Browser Task Manager and kill the popup without having to close the browser totally.

Or Windows key + X and then Task Manager etc

Also see: Open Task Manager in Windows 10 | Tutorials

And/or cutting the internet and/or shutting down your computer would stop all scam actions as well.

A good ad blocker should prevent pop ups/fake warnings/alerts/ads etc. Tracking blockers help too.

I use and recommend the free extensions uBlock Origin and Ghostery.

Most browsers offer the same or similar extensions...

Also go through your browser's settings and adjust them to your wishes. For example, block 3rd party cookies etc.

You might also want to reset your browser(s), see if you have any weird extensions/add-ons...

If needed, follow the steps provided here:

https://www.bleepingcomputer.com/virus-removal/remove-tech-support-scam-popups-in-your-browser

You might want to read:

How to tighten security and increase privacy on your browser - Malwarebytes Labs | Malwarebytes Labs

and

Answers to common security questions - Best Practices

especially Beware of Phony Emails, Phone Calls & Tech Support Scams

which

explains various methods how to get out of those fake alerts etc
includes Resources to protect your browser, privacy & help prevent browser pop-up ads and scams
explains what to do when you keep on seeing these fake sites/getting pop-ups etc despite having followed the above mentioned advices.

Also:

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Spam locking my computer

2 answers