This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
So I've had this problem for more than 3 years now.
When this issue happens, it shows me that I am connected to the wifi even though I can't do anything which needs internet connection and after a while, a yellow triangle will be on the wifi icon and if I try to disconnect from the wifi the wifi disappears (every other wifi on the list also disappears) and if I want to connect to the wifi I will either have to close the lid and open it again or restart the laptop.
And the thing is that other devices in the home don't have this issue.
My laptop is an hp laptop and windows 8.1
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Hi MyModded ,
try to disable power saving: go to Device Manager> network adapters, select your network adapter in use, click on the Power Management tab, uncheck the checkbox: Allow the computer to turn off the device to save power. Advanced tab and disable any options regarding energy saving. If there is a MIMO Power Save Mode option, try setting it to No SMPS.
Hi ,
no, you don't have to disable "transmit power".Try uninstalling / reinstalling the wi-fi adapter driver by following these steps: https://www.****/knowledge/how-to-reinstall-wi-fi-driver-on-windows-10-easily/
NOTE: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).Ignore advertising tips.Then go to Device Manager, select your wi-fi adapter> Advanced tab, post a complete screenshot of the whole list.
also, when I carry the laptop to move it from a place to another it turns off the wifi
sorry for not responding immediately, I wasn't free but I will reply quickly next time.
this is what I get also, if disabling power-saving options doesn't work I will reinstall the driver.
Hi ,
no, you don't have to disable "transmit power".Try uninstalling / reinstalling the wi-fi adapter driver by following these steps: https://www.drivereasy.com/knowledge/how-to-reinstall-wi-fi-driver-on-windows-10-easily/
NOTE: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).Ignore advertising tips.Then go to Device Manager, select your wi-fi adapter> Advanced tab, post a complete screenshot of the whole list.
Hi MyModded ,
try to disable power saving: go to Device Manager> network adapters, select your network adapter in use, click on the Power Management tab, uncheck the checkbox: Allow the computer to turn off the device to save power. Advanced tab and disable any options regarding energy saving. If there is a MIMO Power Save Mode option, try setting it to No SMPS.
Hi,
I unchecked the box which said "allow the computer to turn off this device to save power" but it still turns it off and for the advanced tab I couldn't determine which one was for energy saving except "transmit power" do I disable "transmit power"
