Error Code 0x80242008

Question

Error Code 0x80242008

Anonymous

Can anyone help me with this?

So I'm trying to update windows 10 and the update goes to "installing" and then stops at 20%. After a short while it times out and says it could not do the update and gives me the error code 0x80242008 Does anyone have any suggestions? If anyone could walk me through how to fix this I would be most grateful!

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Answer 1

Hi JeffGmoneyMadness -

I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.

This usually occurs when windows update services are not running properly on your computer. If your having an issue updating the computer or is receiving an error code whenever you try to download or install an update.

First thing that you need to do is to run the Windows Update Troubleshooter. The troubleshooter will attempt to identify the issue and will fix it. Please follow the steps on the link below to perform the Update troubleshooter.

https://support.microsoft.com/en-us/windows/win...

Run the update again on your computer and check if the same issue persist.

If the above steps didn't resolve the issue, please perform the below troubleshooting manually on your computer.

First is to create a system restore point on your computer so you can go back to an earlier point in time if in case you need to. Follow the steps on the link below:

https://support.microsoft.com/en-us/windows/cre...

After creating the restore point, please follow the step below:

Open the command prompt as administrator on your computer
Type each command below and press enter after each command

net stop wuauserv

net stop bits

net stop cryptsvc

net stop trustedinstaller

You may need to run the command more than ones until you see the message that the service has stopped successfully.

(Note: Make sure that all those command will stop the services otherwise the next command will not work)

Type the following commands to clear the Windows Update cache to allow Windows 10 re-download the updates, instead of using the files already downloaded on your system that might be damaged

ren %systemroot%\softwaredistribution softwaredistribution.bak

ren %systemroot%\system32\catroot2 catroot2.bak

(Note: Make sure that those folders will be renamed by running those command)

Restart the update services on the computer. On the same command prompt (running as administrator), type each command below and press enter after each command

net start wuauserv

net start bits

net start cryptsvc

net stop trustedinstaller

net start appidsvc

Perform cleanboot on your computer. A cleanboot starts Windows with a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update that may cause issues updating your PC.

Click on the link below and follow the steps in performing cleanboot.

https://support.microsoft.com/en-us/help/929135...

Repair and Restore system files to make sure that no system files are causing the issue with your update

Open the command prompt and type each command below. Press enter after each command:

SFC /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Please disable any 3rd party security software that you have to ensure that those applications is not blocking the installation of updates.

Restart your computer and run the update again.

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor

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Error Code 0x80242008

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