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Windows 10 - Headphones volume 100 and sound very quiet

Anonymous
2021-01-22T20:43:09+00:00

So at first all was ok, like normal, I used to hear music in my computer with my headphones with the volume at 8 and in my speakers at 30, but one day when I connected my headphones I saw that the volume was turned uo at 100, obviously I am the only person that uses my computer but I thought I turned the volume up accidentaly, but when I turned down the volume I noticed that the sound was very quiet, and when I turned up the volume to 100 it sounded like when it was at 8 at first but I can't turn up more the volume.

I tried using other headphones and even connecting the speakers to the headphones entrance but nothing worked.

I don't know if it's the driver or anything else.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-01-22T21:27:16+00:00

    Hi Saulo. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

    I'll give you all possible solutions for Sound problems in order of priority, so please try any you've already tried again in order. If you have any problems performing any steps I'll be standing by here to help you.

    1. Update the sound driver from the PC or device maker's Support Downloads webpage for your exact model, if it is newer than the one presently installed in Device Manager reached by right clicking the Start button. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers.
    2. Restore the https://troubleshooter.xyz/wiki/fix-audio-servi... Windows Audio Service which may have become disabled:
    3. Next try these checklists: https://support.microsoft.com/en-US/help/402699...

    https://www.howtogeek.com/443702/how-to-fix-sou...

    Also reset the prompt to ask for which device was plugged in here:

    https://windowsreport.com/you-just-plugged-unpl...

    https://h30434.www3.hp.com/t5/Notebook-Audio/En...

    https://www.dell.com/community/Windows-10/How-g...

    1. Right click Volume icon in System Tray, choose Sound Settings, from the Output and Input devices dropdown menus, choose then one(s) affected to see if that helps. If not use the Troubleshoot button nearby.
    2. Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.
    3. Try rolling back the sound drivers in Device Manager reached by right clicking the Start button. Choose Sound controller and other audio devices, then Driver tab, then Roll back if available.
    4. If no newer sound drivers then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.
    5. Try other and older drivers for your model Sound controller, too. For example, try the next oldest driver in the model's online Support Downloads list. To try all previous drivers installed on your system, in Device Manager choose Sound controller's Driver tab, then Update Driver, then Browse, then Let Me Pick.

    Finally, try installing the latest Sound driver in Compatibility Mode as shown here:

    https://social.technet.microsoft.com/Forums/win...

    1. If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...
    2. If this was caused by a Version update (which you can confirm at Settings > System > About) then you can roll back the version in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...
    3. You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...
    4. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-US/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

    1. If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-US/windows-10/m...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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