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Inverted color when i play video

Anonymous
2021-01-18T15:41:21+00:00

Hi i got a second screen for Christmas and since then when i play a video on my second screen well the colors will be normal but if i play them on my screen that i use everyday they will be inverted i tried to re-install the drivers for my screen nothing happen no new download for windows or other stuff. Can someone help me ?

Windows for home | Windows 10 | PC projection

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Anonymous
2021-01-18T18:10:57+00:00

Greetings FredLacasse,

Thank you for that, here's the steps you can try.

-Press Windows key + X

-Go to device manager

-Expand the Display Adapter

-Look for the display driver that was installed

-Right click and hit uninstall.

Once uninstalled , go to this link below and download the driver from the manufacturers website.

https://dlcdnets.asus.com/pub/ASUS/mb/07VGA/DRV...

Once installed ,restart your device and check if issue persist when you play videos.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

With Warm Regards,

Carlo T.

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  1. Anonymous
    2021-01-18T18:21:44+00:00

    Good Day FredLacasse,

    No worries you can install it anytime, the link that I sent is the driver which is provided by your manufacturer which is compatible with your motherboard PRIME B365M-A.

    You can visit this link .

    https://www.asus.com/ph/Motherboards/PRIME-B365...

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    if you don't want to uninstall your driver and install the one that is from your manufacturer, no worries since this is an open forum, we can ask assistance from other community advisor about their feedback and suggestion with this issue. I will keep this thread open.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo.

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  2. Anonymous
    2021-01-18T17:44:12+00:00

    Good Day FredLacasse,

    I appreciate your time getting back to this thread, check the motherboard if the computer is custom built.

    -Press Windows key + R

    -Type msinfo32 and hit enter

    -Look for System Manufacturer and model

    I'll look forward for your response, have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  3. Anonymous
    2021-01-18T17:40:30+00:00

    Hi carlo i did what you told me to and nothing worked i dont know what is the brand of my computer since i build it my self very sorry for that

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  4. Anonymous
    2021-01-18T16:24:13+00:00

    Good Day FredLacasse,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Personalization

    -Click Colors

    -Set your Color to Light.

    -Turn off the Radio Button for Transparency effects.

    -Then Turn of the High Contrast settings.

    Once done proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Display driver

    -Look for the display driver that was installed

    -Right click then hit Update

    Restart your pc and check.

    If issue persist, let's download the updated driver from the manufacturers website.

    What is the exact model of your computer for me to check.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    With Warm Regards,

    Carlo T.

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