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Extremely slow performance in a gaming laptop after being idle

Anonymous
2021-01-13T18:01:07+00:00

I have a weird problem that's been happening for a0 long time. I've never really found a solution so I thought I'd ask here.

Whenever I leave my laptop for a few minutes while powered on and then come back to it, it becomes really slow, almost unusable since it responds sluggishly. Programs freeze up and it is generally a pain to operate. I then am forced to hold down the power button to force it to turn off, then I can use it normally again until it goes idle

My laptop specs are:

8 GB RAM

Intel I7 7700HQ at 2.80 Ghz

GTX 1050 Ti

Note: nothing slows down when I am actively doing loads of multitasking, but when I leave my computer with loads of programs open and then come back to it, it becomes extremely slow and unresponsive. Does anyone know why and how to fix it?

I'm thinking that it could be a hardware issue, but I'm really not sure

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Lester Bernard Reyes 78,510 Reputation points Independent Advisor
    2021-01-13T18:32:29+00:00

    Hi and thanks for reaching out. My name is Bernard. I'm an Independent Advisor and a Windows fan like you. I'll be happy to help you out today.

    I actually experience the same issue as before and by following the steps provided below fixed my issue and I hope this works for you as well.

    Method 1. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Method 2. Run memory diagnostic tool: Memory diagnostic tool is a RAM test to check if there is any issues with RAM.

    • Press Windows key + R then type in mdsched.exe hit OK then restart the device.

    Method 3. Set the PC to best performance:

    Press windows key + Pause/Break (or go to file explorer and right click This PC and click properties)

    click on Advanced system settings> Under Performance click settings> Click Adjust for best performance and click OK

    Note: this will reduce all appearance settings you have but will optimize the performance of the PC.

    Let me know how does it goes and I hope that helps.

    Bernard

    Independent Advisor

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  2. Lester Bernard Reyes 78,510 Reputation points Independent Advisor
    2021-01-14T12:43:14+00:00

    Hi thanks for replying, technically the specs you have is good and you are correct the only thing that this will slow down is because of your hard drive, it might have a hardware damage or over used.

    1 person found this answer helpful.
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  3. Anonymous
    2021-01-14T12:29:54+00:00

    I have done all those things before and none of them have helped...

    Could it possibly be something with the hard drive? I have it set to turn off after 10 minutes of inactivity, but I know that it's never good to leave it running

    Could it also be something with it overheating?

    1 person found this answer helpful.
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