Hi GailGorud -
I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.
What specific error message shows when you try to delete the files of Adobe?
Some files can't be deleted especially if some applications like browsers uses the adobe flash or if a certain service is using it.
To ensure that services are not running during deletion, please boot your computer in safemode. Safemode is a windows environment used to troubleshoot, diagnose and repair corrupted windows system files. While computer is in safemode, no 3rd party application will run, not even your anti-virus, and selected services needed by windows to boot are the only running service on the computer. This ensures us that the computer will only use applications and services at a minimal level to avoid 3rd party conflicting application and services.
Please click on the link below and follow the steps on how to boot your computer in safemode.
https://support.microsoft.com/en-us/windows/sta...
Once in safemode, please try and delete the files that you're trying to delete.
Hope this will help and have a bless day!
Thanks.
Kevin B.
Independent advisor