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Something on my pc is limiting my download speed

Anonymous
2021-01-02T10:40:57+00:00

So i had this problem for a few days now but i've only recently noticed it when i tried to download something from steam. My download speed caps at 1.5 mbps. I have a 1000 mbps plan from my internet provider so i found that weird so i ran a speed test. The results: Download speed under 15 Mbps while upload speed reaches 500 mbps ( 500 mbps upl is normal ).

I run a few tests with the internet provider support and the problem is not comming from them. I ran a speed test on another laptop i own and the Download and Upload speed both reach 500 mbps.

My take, something on this pc is limiting my Download speed, probably something installed with an windows update as the download speed was fine before. (never really had problems with downloading)

After googling for hours and trying various things, i still haven't found a solution, so my last option is writing this post in hopes someone can help.

Windows for home | Windows 10 | Internet and connectivity

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  1. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2021-01-04T14:02:35+00:00

    Hi,

    temporarily disconnect any type of external device such as UPS, USB / Ethernet Hub, Dock Station, Desk Hub, eth IP Phones or Bluetooth / Thunderbolt devices from your computer. Keep only the PC connected to the internet.Uninstall any network optimization software or pc cleaning programs / utilities. If the problem persists, perform the Clean Boot procedure: https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html

    While in Clean Boot mode, check if the problem is resolved.

    NOTE: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).Ignore advertising tips.

    10+ people found this answer helpful.
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  1. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2021-01-04T17:11:24+00:00

    I'm glad you solved the problem!

    Thanks for your feedback.

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  2. Anonymous
    2021-01-04T15:39:18+00:00

    Hi, the Clean Boot procedure worked !

    I narrowed it down and it was caused by a network driver updater app ( which i installed AFTER the problem started occuring, weirdly enough ). I am just happy it works now. 

    You made my day, thank you so much !

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  3. Anonymous
    2021-01-03T21:56:23+00:00

    Hi, thanks for taking time to try and help.

    1. I am running Windows 10 Education N, version 20H2, build 19042.685
    2. I use the standard windows firewall and windows securtity
    3. It is a laptop pc, MSI GL63 8SD-284XRO

     4) I only use lan connection since this is my gaming laptop, i tried connecting it to phone hotspot to see if the problem persisted and the download speed was still capped.

    I tried resetting the newtork but it didn't work.

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  4. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2021-01-02T10:55:05+00:00

    Hi CristiGeorgian ,

    more details are needed:

    1. What version and build of Windows 10 are you running?
    2. What is your Firewall / Antivirus in use?
    3. Do you have a desktop or laptop PC?
    4. How do you connect, via LAN or WI-FI?Does the problem occur in both cases?

    Meanwhile, try to reset the network: Settings> Network and Internet> Status, click Network Reset on the right side, follow the instructions.

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