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toshiba laptop just opens to start page in safe mode.

Anonymous
2021-01-24T19:55:15+00:00

my toshiba laptop (running latest version win10) just opens to what looks like start page in safe mode. Can't go any further than that. No option to sign in. How should I proceed?

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 872.6K Reputation points Independent Advisor
    2021-01-24T20:28:04+00:00

    Hi marmalade_skies

    I am Dave, an Independent Advisor, I will help you with this . . .

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

    Please try each option one at a time, then see of Windows will boot to the login screen . . .

    Go to Troubleshoot - Advanced Option - Startup Repair

    See if Windows startup can repair itself

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    3 people found this answer helpful.
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