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Inaccessible folder in C:\Windows\Temp

Anonymous
2021-01-14T05:08:33+00:00

There's a folder in C:\Windows\Temp named {B7E977B5-9799-4D8C-AEB6-4694B3C310A9} that is inaccessible. i like to keep temp folders clear to free up valuable, limited space on my lap top.

When attempting to access this folder i get: "You don't currently have permission to access this folder. Click Continue to permanently get access to this folder."

When clicking Continue i get: "You have been denied permission to access this folder. To gain access to this folder you will need to use the security tab."

The security tab is blank except for "You must have Read permission to view the properties of this object.

Click Advanced to continue" and "For special permissions or advanced settings, click Advanced." and the Advanced button.

When i click on Advanced i get the regular Advanced settings window, but it shows the same as the security tab:

"You must have Read permission to view the properties of this object." Also it shows:"Click Continue to attempt the operations with administrative permissions"

Clicking Continues makes the window go blank except for the file location up top and the statement "You do not have permission to view or edit this object's permission settings."

If i reopen the window and click the "change" button in the Owner section up top, i get the same message.

i have tried getting rid of this folder using everything i can think of (and i can think of a lot!) including trying to delete it using an elevated command prompt and DOS. Short of formatting the HDD i can't find any way to delete it.

i am highly security conscious and have literally wasted days on this, as well as scouring the internet for a solution.

i consider myself a pretty savvy user and am comfortable functioning in the registry, DOS, Command Prompt and the CMOS and though i'd appreciate your help, please don't ask questions like: "Have you tried rebooting your computer?"

Thanks in advance for your time.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-01-14T05:57:57+00:00

    Hi Ender. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

    If it's not flagged by Malwarebytes or removed by Disk Cleanup then it might have data you need for an installed App. If you still want to remove it then you can Take Ownership first using this handy tool that will install to your right click mouse button: https://www.askvg.com/add-take-ownership-option.... You may need to own the child files inside the folder first to get the entire folder to delete.

    If that doesn't work then there's always Unlocker:

    https://www.howtogeek.com/128680/how-to-delete-move-or-rename-locked-files-in-windows/

    And if that fails you can access the Command Prompt at boot and delete the file using this same method to rescue files when Windows isn't working and can't prevent it:

    http://answers.microsoft.com/en-us/windows/wiki...

    https://www.tenforums.com/tutorials/2880-open-c...

    https://www.microsoft.com/en-US/software-downlo...

    I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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3 additional answers

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  1. Anonymous
    2021-01-15T00:05:11+00:00

    Done and done! Thanks again!

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  2. Anonymous
    2021-01-14T22:57:05+00:00

    Glad to hear it, Ender.

    I removed the outdated Unlocker link and replaced it the best tutorial on how to use it which links to a safe download site.  Thanks for the heads up!

    Let me know if there's anything else.

    Also when ready please mark the post which helped most as the Answer (or Resolved), to help others. A rating is also appreciated.

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  3. Anonymous
    2021-01-14T22:42:26+00:00

    Hey Greg,

    no idea what was inside the folder so i went for "Unlocker". The link you sent was....  weird...  but i was able to download it from Softpedia. Had to delete it twice because it wouldn't delete from recycle bin by emptying it, but it DID delete! Thanks a ton for your help!

    Yeah, i know those files in C:\Windows\Temp are for MS installs and i give 'em a while to do their thing, but once they've been there for a week or so, they're open game to be dumped. Space is too valuable!

    Thanks again for your time,

    enderbc.

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