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Hello i ve a problem with connecting my airpods to my windows 10 it appears as audio at first and then appears as other devices i connected my brothers and fathers and they connected fine mine keeps appearing as other devices i updated the drivers and did the troubleshooting as well and it doesn't appear in the playback devices as well i hope sb to help thanks in advance
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Greetings MariamEl,
I appreciate your time in getting back to this thread, if the steps did not work, no worries since this is an open forum, maybe someone else has an idea or solution regarding with this issue.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.
hello sir thank u for your time. i hope someone has a solution cuz this problem has been bothering me for a while
thank u once again and have a good day
Good Day MariamEl,
I appreciate your time getting back to this thread, there is a lot HP Pavilion G6 series, can you pleas check the exact model.
To check the system model.
-Press Windows key + R
-Type ms32info and hit enter.
Look for the system model or send a screenshot to me for me to check the updated driver from the manufacturers website.
I'll look forward for your response. Have a wonderfu day ahead and stay safe.
Sincerely,
Carlo T.
thank
u sir once again have a good day
Good Day MariamEl,
I appreciate your time getting back to this thread, there is a lot HP Pavilion G6 series, can you pleas check the exact model.
To check the system model.
-Press Windows key + R
-Type ms32info and hit enter.
Look for the system model or send a screenshot to me for me to check the updated driver from the manufacturers website.
I'll look forward for your response. Have a wonderfu day ahead and stay safe.
Sincerely,
Carlo T.
hello sir,
unfortunately it didn't work it appeared as audio when I was connecting it from the add Bluetooth devices then after connecting it appeared as audio then changed immediately to other devices after doing the steps that u asked me to do
my laptop is hp pavilion g6
thanks for your help and sorry for troubling you
Good Day MariamEl,
My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.
Run the Bluetooth troubleshooter
-Press Windows key + X
-Go to Settings
-Click Update and Security
-Click Troubleshoot then “additional troubleshooter
-Look for Bluetooth , click it and run the troubleshooter.
Once done proceed with these steps.
-Press Windows Key + R
-Type Services.msc and hit enter
-Look for "Bluetooth Support Service"
-Set it to start then Automatic.
Uninstall the Bluetooth driver.
-Press Windows Key + X
-Go to Device Manager
-Expand Bluetooth Driver
-Right click on the Bluetooth and hit uninstall
After restart the driver will be automatically installed
Restart your device, then try to pair the Airpods.
if issue persist, let's download and install the Bluetooth driver from the manufacturers website, what is the exact model of your computer?
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
With Warm Regards,
Carlo T.
