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Windows 10 Can't find ANY bluetooth device

Anonymous
2021-02-04T09:05:24+00:00

Just recently, Windows 10 failed update broke my computer to the point W10 had to be reinstalled at a repair shop. Before that, I'd no problems pairing Bluetooth devices on my laptop. But after it, despite having all drivers up to date, my laptop can't find my Bluetooth earbuds or earphones, while my phone can pair and connect with them without an issue.

I don't have airplane mode on, my Bluetooth is on and when I attempt pairing, no device gets listed to be paired. Despite the pairing being "on". I've restarted my computer too.

I am honestly just getting very frustrated and can't find a way to correct this issue myself.

I've attempted pairing multiple times, turning the earbuds on and off, turning Bluetooth on and off, waiting... Nothing works.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-02-04T09:46:24+00:00

    Hi Rosalinda,

    I'm Paul, an Independent Advisor. I hope I can help you with your concern.

    The problem might be with the Bluetooth driver.

    Please try the following.

    1. Install the latest Windows updates.
    2. Update or Rollback the Bluetooth driver in the Device Manager.

    Open Device Manager >> click Bluetooth >> right- click your Bluetooth driver >> click Update Driver.

    If the system says that you have the latest driver installed. Try to Roll back the driver. Right-click your Bluetooth driver >> click Properties >> click Driver tab >> click Roll back driver.

    1. Uninstall the currently installed Bluetooth driver then download and install the available driver from the PC manufacturer's website.
    2. Run Windows troubleshooter.

    Open Settings >> Update and Security >> Troubleshoot >> click Bluetooth >> click Run the troubleshooter.

    1. Use System File Checker to check and fix corrupted system files that may be the cause of the issue. Please refer to the link.

    https://support.microsoft.com/en-us/help/402652...

    I hope this helps. Feel free to ask back any questions and keep me posted.

    30+ people found this answer helpful.
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  2. Anonymous
    2021-02-04T10:40:13+00:00

    Thank you for the quick reply, I appreciate it! But checking out Window Updates, it showed I'd some voluntary updates to do - which I did and everything work like they should now.

    10+ people found this answer helpful.
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  3. Anonymous
    2021-02-04T10:48:05+00:00

    That's good to know. I'm glad that I could help you. If you have any other questions don't hesitate to ask again. Also, feel free to choose a rating.

    Stay safe always and have a great day.

    Thanks.

    6 people found this answer helpful.
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