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Corrupted Windows Apps Icons

Anonymous
2021-02-10T16:48:15+00:00

Hi,

I recently noticed that all the Windows apps I have, mainly the ones coming from Windows Store, have corrupted icons.

This problem occurs only when I use search system, though. Outside of that, everything is fine.

Also, as you can see from the screen, I have the same problem with "Settings".

![](https://learn-attachment.microsoft.com/api/attachments/5ae47430-e9a7-4ef7-ae0b-2fd84424f2cf?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/6213b4b1-1ccd-4b0f-b5d7-28f789fa46f0?platform=QnA" rel="ugc nofollow">

So far I tried to:

  • use Troubleshooting. Didn't fix the problem
  • use a software to clean the registry. Didn't fix the problem
  • rebuild the icon cache, clearing %localappdata%\Microsoft\Windows\Explorer. Didn't fix the problem
  • uninstall and reinstall, repair and reset an app (let's say Microsoft News). Didn't fix the problem
  • run a full disk clean-up. Didn't fix the problem

Any idea?
Thanks!

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2021-02-10T17:25:47+00:00

    Hello Skulcar, welcome to the Microsoft community, my name is Luiz Cruz, an independent consultant and I would be happy to help you.

    Initially to try to fix these corrupted applications I recommend that you follow the steps below:

    Check for new updates on Windows Update:

    1: Open the Windows 10 "Start" menu and select the "Settings" item.

    2: then select the "Update and Security" option.

    3: in the "Windows Update" section, click "Check for updates".

    4: If there are no updates, the message "You are up to date" will be displayed.

    5: if there is any pending system update, the message "Features update for Windows 10 ..." will be displayed, then click on the "Download and install" item to start the system update.

    6: wait for the update download to finish and restart the PC, or schedule a restart to be able to finish the procedure.

    Make a clean boot:

    Clean boot serves to determine whether a background program is interfering with the system or optimizing system loading.

    1. Press the Windows + R keys, type msconfig and click OK;
    2. In the System Configuration window, click on the services tab;
    3. At the bottom of the screen, check the Hide all Microsoft services box and click Disable all;
    4. Now click on the Programs Startup tab and on Open Task Manager;
    5. When loading the task manager, click on the start tab and disable all non-Microsoft programs (right-click on the program and choose disable), close the Task Manager and click OK on system configuration and restart computer if requested.

    NOTE: This procedure disables all third party services and programs. You can later, if the problem is solved in this way, selectively enable the programs and services that will start with Windows, instead of keeping all disabled. If the problem returns after activating the startup of a specific service or program, the problem is exactly in the startup of this software and it is recommended to remove it.

    Run the Windows repair tools:

    Press the Windows + X keys, select Command Prompt (Admin), copy and paste the commands below and press enter after each command (Without quotes).

    "Sfc /ScanNow"

    "Dism /Online /Cleanup-image /RestoreHealth"

    Wait for the process to finish and restart the pc;

    I hope I helped, even more!

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  2. Anonymous
    2021-02-10T18:59:19+00:00

    Dear Skulcar,in this case I recommend that you follow the steps below:

    Click on the Start Menu and access the system settings;

    Click Update and Security;

    Click Recovery;

    In Restore your pc click start now;

    You will be able to choose between keeping personal files and removing them;

    Check that the problem is corrected in this way;

    I hope I helped, even more!

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  3. Anonymous
    2021-02-10T18:18:45+00:00

    "Sfc /ScanNow" and "Dism /Online /Cleanup-image /RestoreHealth" reported no problems at all

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  4. Anonymous
    2021-02-10T18:17:50+00:00

    I also just found out that Microsoft People app is called ms-resource:AppListName, still only when using the search system.

    I tried to reset it but nothing changed.

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