Share via

Dedicated graphics Adapter Ram very low

Anonymous
2021-02-03T18:58:47+00:00

So, I was scrolling down my system information page, and I came across this part that told me the info on my Nvidia GeForce RTX 2060 and my Intel(R) UHD Graphics, and I found a number that is quite strange.

My Dedicated Graphics (Nvidia GeForce RTX 2060) adapter RAM was super low. (0.001 Gigs), but my graphics card has 6gbs of dedicated ram.

On the other hand, my Integrated Graphics (Intel(R) UHD Graphics) had quite a bit for its adapter RAM (1 gig), yet my integrated graphics doesn't have any dedicated ram at all.

Why is this? Should I change it?


My system stats:

  • Windows 10 home
  • Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
  • Installed Memory (RAM): 16.0 GB (15.8 GB usable)
  • System type: 64-Bit Operating System, x64-based processor
  • Dedicated graphics: Nvidia GeForce RTX 2060 (6 Gigabytes dedicated RAM)

(Also, my PC is a laptop)

  • 2x 5000 RPM fans
  • Small water cooling system

Thanks! Please help!

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

  1. Anonymous
    2021-02-05T15:40:05+00:00

    This RAM information you see on this information page is the shared memory that the graphics card is using (shares your RAM memory for processing video). Your graphics card memory is VRAM and shared memory usage is low because it doesn't need it.

    7 people found this answer helpful.
    0 comments No comments

6 additional answers

Sort by: Most helpful
  1. Anonymous
    2021-02-03T19:50:12+00:00

    Hi ,

    I'm Rodrigo, Independent Advisor and I will help you.

    Open your task manager, go to "Performance" tab and see the if information about you graphics card is correct there. If it is ok there's no problem.

    Is good to remember to always keep your graphics card updated, you can do that via Nvidia website or via GeForce experience app, if you have it installed on your computer.

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-02-04T20:35:06+00:00

    To be sure, type dxdiag in your start menu and open it. In one of the Display tabs, you will see your graphics card information. If it's correct there, there's nothing wrong

    0 comments No comments
  3. Anonymous
    2021-02-04T20:32:06+00:00

    So there's no problem. It's only a bug in this information page you accessed. Windows is detecting your graphics card's video memory correctly.

    0 comments No comments
  4. Anonymous
    2021-02-04T20:22:35+00:00

    The GPU looks fine on the task manager page 

    Also I updated all my drivers recently via the avast driver updater, but I can check again

    0 comments No comments