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When playing games my USB devices constantly connect/reconnect over and over

Anonymous
2021-02-24T18:20:43+00:00

I'm running the following:

Processor AMD Ryzen 7 2700X Eight-Core Processor            3.70 GHz

Installed RAM 16.0 GB

System type 64-bit operating system, x64-based processor

AMD Ryzen 7 2700X eight core processor

Nvidia GeForce RTX 3070

Windows 10 64-bit

My issue is that whenever I play a game (any game at all) various USB devices/sockets will constantly disconnect/reconnect themselves. The only devices it doesn't happen to are the keyboard and mouse, however my webcam, microphone and USB wifi device and iPhone will all do it. It doesn't matter which USB socket they're plugged in to. The moment I start a game Windows will start making the noise to inform me a device has been connected/disconnected, my wifi will drop out, the webcam/mic will both stop working and then they'll keep reconnecting/disconnecting themselves.

I have tried reinstalling the USB sockets via device manager, I've tried updating my motherboard chipset, I've uninstalled and reinstalled my graphics drivers, I've updated the USB drivers etc. I don't know what else to try but it is incredibly frustrating. Can anybody help?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-02-24T21:26:05+00:00

    Hi Anderson, thank you for your reply. There were no changes that I believe would have triggered this as the PC is brand new. I bought it last week, it was pre-built so I plugged it in, plugged my peripherals in and downloaded some games. The issue started happening straight away as soon as I started playing my first game within a few hours of first plugging in and turning on the PC.

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  2. Anonymous
    2021-02-25T00:39:47+00:00

    Ok, thank you for your feedback. Try running Windows with a clean boot. A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your periferalsn during the game. This is similar to starting Windows in Safe Mode, but provides you more control over which services and programs run at startup to help you isolate the cause of a problem.

    See the reference below:

    https://support.microsoft.com/help/929135/how-t...

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  3. Anonymous
    2021-02-24T20:20:00+00:00

    Hi! My name is Anderson Souza. I'm an Independent Advisor and a Microsoft user like you, I'll be glad to help you today.

    Would you know if there was an update that caused this, or a software installation or even a driver update? If you're not sure, a good source of information for troubleshooting Windows is the "Reliability Monitor", you can access it on the path below:

    Control Panel> All Control Panel Items> Security and Maintenance> Reliability Monitor

    Or simply by clicking on the Windows Start button and typing "Reliability Monitor", it will show the option by simply clicking it to open the tool.

    The tool will show a timeline where you can see a history of changes made to the system.

    Check the days before the problem and let me know if there is anything suspicious.

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