I have an ADWARE i can NOT remove please help me.

Hi, 

I'm having this exact same problem and although MalwareBytes identified the file and quarantined it after scan, it refuses to be deleted and won't stop running on the computer. I tried deleting it through the program, but it's still there, and I'm assuming that is precisely because it's constantly running.

I managed to get rid of the BridleBuddlesClient application, and the BridleBuddlesClient.exe CONFIG file that I opened in a notepad, by ending the application's task in task manager and rapidly deleting the related files before it restarted itself.

However, this doesn't seem to work with the remaining file, "BridleBuddlesService.exe", which restarts instantly/never shuts down - even when you try to end the task in the task manager. 

I restarted the computer and tried manually deleting the folder/file which didn't work because the program constantly makes sure to be active and running.

I noticed that it had something called a "service" open when expanded, and decided to check that out as well: 

Opening the service location though, and right-clicking on this specific one will give you a dropdown menu where the start/stop/pause/resume/restart options are greyed out or unavailable as seen below:

After looking up how to stop services, I opened up the command center to try kill the task by force using its' PID, which didn't work either; "Access is denied":

I have no idea how to properly get rid of this program and most of the articles and videos about it are surprisingly recent... however, a lot of them promote antivirus programs that I've never heard of, and I'm already tired enough of downloading stuff that I don't know whether is to be trusted or not.

If any of you find a solution to this it would be greatly appreciated. 

EDIT:

I'm still on this try'na figure out how to manually remove the program and somehow managed to disable it from running by tampering with the file's properties. I don't know for certain what I did, but I did a bunch of stuff like running the program in compatability mode for "Windows Vista (Service Pack 1)", and compressing "contents to save disk space". 

Thinking about it though, I think the biggest thing I did was "Disabling inheritance" under Properties>Security>Advanced, whatever that does. Here's an example:

Pick ->Remove all inherited permissions from this object, or try both? I'm not sure which one did the job.

Now, after ending the task, it's not running anymore though I still can't delete it.

EDIT #2:

Now that the program isn't running anymore, the problem lay in the permission to delete the file at all, but I finally managed. The process was this:

• Right click the file for the drop-down menu and choose Properties.
• Go to the Security tab and press Edit... below the "group or user names:" menu.
• Then press Add... and write "Everyone" in the empty field.
• After pressing OK the pop-up will close, and you'll be back to the previous pop-up. Here you will have to make sure to give "Everyone" permission to tamper with the file.
• Press Apply followed by OK and you should be able to remove the file without being prompted to get permission.

This has worked for me so far, but obviously I only removed the files I was aware of. I have no professional experience with computers or malware, and don't know what this program does or how it operates, but hopefully this was it. Remember to remove the "IdleBuddy" folder ((C:)>ProgramData>IdleBuddy. I think they're associated), and to empty the recycle bin after deletion.

Good Day Musti.Shah,

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.

Download and install the free version of Malwarebytes scanner.

Here' s the link to download.

https://www.malwarebytes.com/mwb-download/

Once downloaded , run the app and perform a scan and check if there's a malware or adware running in your system.

Once the scan is done restart your device and check if issue persist.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

The creators of BridleBuddles must have updated the software, as when I try to give permission to "Everyone", the program just revokes all permissions, even from admins. I got the program to end, but it won't budge from my PC.

Run some more scans: https://www.bleepingcomputer.com/virus-removal/how-to-remove-adware-on-a-pc

In case you're not able to get rid of it on your own, it might be best to get free help here: https://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-help/

Awh man for real? I'll try to ask around about that:/

Update us if you find anything

You can try Malwarebytes as Carlo advised earlier, and potentially use the trial version to remove the program. See if it works:

• https://www.malwarebytes.com/mwb-download/