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System alert! Virus detected

Anonymous
2021-02-09T14:47:35+00:00

Hello,

I have windows 10 on my Lenovo Yoga laptop, and I keep getting this message (it pops up on my laptop about 10-15 times a day). I do not have McAfee installed, which makes me think this is a virus. I have tried searching different variations via google but have not been able to find this issue yet. Has anyone else run into this? And what is my best option to get rid of it? Thank you!

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2021-02-09T15:23:51+00:00

    Hey there Ryan!

    My name is Miguel Ángel and I'm an independent advisor, also a Microsoft user just like you! I'll try to help you today with your issue.

    This is nothing but Google Chrome's notifications from a random website called CaptchaTopSource. We'll have to disable Chrome's notifications coming from that specific website or any other that you don't recognise. Follow these steps:

    1. In Chrome, at the top right, click More > Settings.
    2. Once there, under "Privacy and security," click Site settings.
    3. Click Notifications.
    4. Choose to block or allow notifications: Allow or Block all: Turn on or off Sites can ask to send notifications.

    I'll also provide you with an article from the well-known antivirus MalwareBytes about these issues, explaining them and how to fix them as well. You can find it here: https://blog.malwarebytes.com/security-world/te...

    Don't worry, your computer is not infected. It's just notifications that you were tricked to allow at some point in your browsing experience.

    I'll wait for your reply! Don't worry, everything will be okay.

    Hugs,

    Miguel Ángel :)

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. All files have been analysed for malware with VirusTotal, and have shown a positive output, being completely safe to install.

    500+ people found this answer helpful.
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  1. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2021-02-09T15:02:41+00:00

    reset the chrome browser settings to default. 

    delete all stored cache and delete cookies.

    its a fake advertisement  and it coming from captchatopsource.com

    delete home page stored in browser

    30+ people found this answer helpful.
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  2. Anonymous
    2021-02-09T15:38:37+00:00

    Hi Ryan,

    Did you click on "Allow Notifications" for a website? If so follow the steps below:

    1. In your chrome address bar, type chrome://settings.
    2. On the left-hand bar, select "Privacy and Security"
    3. Click on "Site Settings"
    4. Scroll down to "Notifications" under the permissions tab.
    5. Click on the slider that is blue, so that you don't get any more false notifications.

    20+ people found this answer helpful.
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  3. Neil D 32,740 Reputation points Volunteer Moderator
    2021-02-09T14:52:59+00:00

    Run a full virus scan with whatever your antivirus program is. You can also download Malwarebytes and run a scan with that. https://www.malwarebytes.com/

    Where is the ref to McAfee as I don't see it in your screenshot.

    9 people found this answer helpful.
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  4. Anonymous
    2021-02-09T18:21:25+00:00

    Thank you! I followed these steps and it seems to be working. My mind always races to the worst possibility first, glad to hear it was not a virus. 

    Be well!

    7 people found this answer helpful.
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