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Microsoft Store Download Problem (Solution Found)

Anonymous
2021-02-20T01:58:39+00:00

So I've been having this problem on the Microsoft store which doesn't let me download literally anything. First it starts downloading, then gets stuck on acquiring license, and then fails to download. When I click retry, it does the same cycle over and over again. For example, I tried downloading the Xbox game bar and Xbox app and it just wont download. The Xbox game bar is in my windows start menu but when I click on it, it starts downloading again. When I hit Windows Key + G, it says "This app cannot open" then says see in store. I click that and it brings me to the same place where I hit retry. Then ofc, I get the error code 0xC0020036.

Edit: I've found the problem, the problem was that the service "ClipSVC" was turned off in the task manager.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2021-02-20T16:54:02+00:00

    So I've been having this problem on the Microsoft store which doesn't let me download literally anything. First it starts downloading, then gets stuck on acquiring license, and then fails to download. When I click retry, it does the same cycle over and over again. For example, I tried downloading the Xbox game bar and Xbox app and it just wont download. The Xbox game bar is in my windows start menu but when I click on it, it starts downloading again. When I hit Windows Key + G, it says "This app cannot open" then says see in store. I click that and it brings me to the same place where I hit retry. Then ofc, I get the error code 0xC0020036.

    On a side note, my PC does start off with BSOD (Black Screen Of Death) every time I start it and I have to wait for 5 mins or so to go to the main windows area. When this pc did not have BSOD, I was able to download apps normally.

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  2. Anonymous
    2021-02-20T03:13:03+00:00

    Hello, HDBR!

    I am glad to help you today.

    In many cases, the Windows Store will automatically notify you if there are any failures and will attempt to correct them by running Microsoft's automatic correction tool, available via the link below:

    Troubleshooter apps.

    http://go.microsoft.com/fwlink/p/?LinkId=268423

    If the same behavior remains, perform a Windows App Store Reset:

    Press the Windows + R keys, type wsreset.exe and click OK.

    After the processes, check if it is possible to install the game.

    If the same error remains:

    Run the troubleshooting tool to troubleshoot problems that may prevent Microsoft Store Apps from working properly;

    http://aka.ms/diag_apps10

    Run the Windows Update Troubleshooting tool;

    https://aka.ms/wudiag

    Update device drivers through Windows Update;

    https://support.microsoft.com/en-us/help/402844...

    Restart the computer again and check if it persists.

    Credits to the moderator "Gilsimar_Lima"

    To Black Screen issues, I recommend that you follow the guidelines in the link below, please:

    https://support.microsoft.com/en-us/help/14106/...

    If these instructions helped you, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We are available for whatever you need!

    1 person found this answer helpful.
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  3. Anonymous
    2021-02-21T05:18:12+00:00

    I am glad the problem has been solved, HDBR.

    Thank you for sharing the solution with us.

    My sincere apologies for any inconvenience caused.

    We are always available for whatever you need!

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  4. Anonymous
    2021-02-21T00:02:11+00:00

    Thanks for the help but I posted the solution in the second edit, it had nothing to do with BSOD.

    Thank you

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