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Cannot Delete folder in windowsapps

Anonymous
2021-02-11T21:12:12+00:00

I'm trying to delete

"C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtension_1.0.32762.0_x64__8wekyb3d8bbwe".

I have Full control under security, also checked advanced and it states Full control there. However when I try to delete any folder in windowsapps I get the "folder access denied" error. I'm the only one in our group that is having this issue and this is only happening with the windowsapp folder. Any help would be greatly appreciated.

Thanks,

Ben

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John DeV 163.8K Reputation points Independent Advisor
    2021-02-11T21:44:08+00:00

    Hello Ben_fax,

    I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today.

    Please note that the WindowsApps folder is the most secure and protected folder in a Windows 10 system, Modifying the folder may result in an unstable OS.

    Please create a restore point first as a precautionary measure.

    https://support.microsoft.com/en-us/windows/cre...

    You may need to try to take ownership of the folder you want to delete so you will have permission to remove it.

    Download the Add_Take_Ownership_to_context_menu.reg file at the link below

    https://www.tenforums.com/tutorials/3841-add-ta...

    Save the .reg file to your Desktop.

    Double click the downloaded .reg file to merge it

    When prompted, click Yes

    Once done, right click the Microsoft.HEVCVideoExtension_1.0.32762.0_x64__8wekyb3d8bbwe folder then select Take Ownership

    You will see a command prompt and wait for the process to complete

    Delete the folder

    Kindly let me know if this helps or if you have any further concerns.

    Sincerely,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2021-02-11T21:37:26+00:00

    These three commands, when issued in Safe Mode, should let you delete the folder. The action cannot be reversed.

    set Folder="C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtension_1.0.32762.0_x64__8wekyb3d8bbwe"

    takeown /f %Folder% /r

    icacls %Folder%  /t  /grant everyone:f rd  /s  /q  %Folder%

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