Hello BelightNew, welcome to the Microsoft community, my name is Bruno Leonel, an independent consultant and I would be happy to help you.
I understand that you are having some problems connecting to a device. Please try the steps below.
- On the desktop, press the Windows + Q keys and type: Connect, click on the application with the right mouse button and select Application settings:
- Click Finish and Restore for correction.
- Test the application.
I hope this helps, If the error still occurs, feel free to post again. We will be ready to help!