Share via

Windows Threat Protection Missing?

Anonymous
2021-02-08T16:04:26+00:00

Hello i did a recent clean install of windows and immediatly after i installed ESET antivirus, ran the trial period then decided not to use it so i installed it.

However both the Windows Firewall and Threat Protection were disabled.

The service was even disabled, i managed to fix the firewall issue by using another topic here on the forum that said to enter

'reg add "HKLM\SYSTEM\CurrentControlSet\Services\mpssvc" /v start /t REG_DWORD /d 0x2 /f' in CMD

which worked, but my threat detection is still disabled or not running.

It says Threat service has stopped. Restart it now, but nothing happens.

I already enter the 'DisableAntiSpyware*' in 'HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows Defender'*

but still not running.

Then i followed this step

Click "start" and type "Services". Select "Run as Administrator". On the "Services" screen,

scroll down to Security Center. It should be running and set for "Automatic (Delayed

Start)".          It may be missing.

Scroll down to Windows Defender Antivirus Service. It should be running and set

for "Automatic" start.
Security Center is running but 'Windows Defender Antivirus Service' is missing, i only find 'Windows Defender Antivirus Network Inspection Service'.

Also when i go to Registry Editor, 'SecurityHealthService' is there but 'WinDefend' is missing.

What are the next steps i should take please.

Thanks in advance.

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Lester Bernard Reyes 77,810 Reputation points Independent Advisor
    2021-02-08T16:37:18+00:00

    Hi and thanks for reaching out. My name is Bernard an Independent Advisor and a Windows fan like you. I'll be happy to help you out today.

    Do you have third party anti-virus? if yes that is normal that you cannot turn it on, if none, you may follow the steps below:

    First you need to check if you have work or school account:

    Open Settings> Click Accounts> Click Access work or school then disconnect account there, if no account or already disconnected and you have same issue follow the steps below:

    You need to get back the default services of Windows defender, you can do it here:

    https://www.tenforums.com/tutorials/57567-resto...

    Look for Windows Defender Advanced Threat Protection and

    Windows Defender Firewall

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Method 2. Reinstall Windows Defender

    Open registry, then go to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender

    Then delete Windows Defender folder, then restart the PC and check it again.

    If none will work from the above solution I suggest to do an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...

    1. go to this link: https://www.microsoft.com/en-us/software-downlo...
    2. Select Download tool, and select Run. You need to be an administrator to run this tool.
    3. On the License terms page, if you accept the license terms, select Accept.
    4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
    5. After downloading and installing, it should fix the issue.

    Reference: https://www.microsoft.com/en-us/software-downlo...

    Note: if you receive error: “This Pc can’t be upgrade, follow the steps below”

    Method 1. Go to C:$WINDOWS.~BT\Sources\Panther then delete the file name compatscancache.dat

    Then try again or reboot the PC first then try again.

    You might not see the folder as it is hidden, make sure to show hidden files first.

    Let me know how does it goes and I hope that helps.

    Bernard

    Independent Advisor

    1 person found this answer helpful.
    0 comments