Hello, my company is allowing me to keep my old laptop for my daughter's homeschooling during Covid Lockdown.
I have been given the administrator password. The laptop is a Dell Latitude E7240.
It has run Windows 7 Enterprise and I want to upgrade to Windows 10 home. As it has been removed from the company network, my IT Department can't help me. When I try to use a Windows 10 key a message say this cannot be supported. I am unable to wipe or restore the laptop back to factory settings although I would be happy to.
Please can anyone advise on next steps?
Windows 7 Enterprise was never a part of the normal way to upgrade to 10.
Windows 7 Enterprise to Windows 10 Enterprise was done by Software Assurance as part of their Volume Licensing, via your System Admin.
If you want to go from 7 Enterprise > 10 Home it has to be done by a clean install.
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Windows 10 media creation tool on the Software download page
"Start fresh with a clean installation of Windows 10"
https://www.microsoft.com/en-us/software-download/windows10startfresh
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Upgrade to Windows 10: FAQ - Windows Help - Microsoft Support
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Windows 10 supported upgrade paths:
✔ = Full upgrade is supported including personal data, settings, and applications.
D = Edition downgrade; personal data is maintained, applications and settings are removed.
https://docs.microsoft.com/en-us/windows/deployment/upgrade/windows-10-upgrade-paths
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First thing to do is to make sure that you have the correct system requirements and that your Computer Manufacturer supplies the correct Drivers for 10 for your Model Number.
Driver Downloads:
Acer:
http://us.acer.com/ac/en/US/content/drivers
Advent:
http://www.adventcomputers.co.uk/product-downloads
Alienware:
http://support.alienware.com/Support\_Pages/Restricted\_Pages/driver\_downloads.aspx
Asus:
Dell:
http://www.dell.com/support/drivers/us/en/19/ProductSelector
eMachines:
http://www.emachines.com/ec/en/US/content/drivers
Fujitsu:
http://www.fujitsu.com/us/support/
Gateway:
http://us.gateway.com/gw/en/US/content/drivers-downloads
HP:
http://www8.hp.com/us/en/drivers.html
Lenovo:
http://support.lenovo.com/en\_US/downloads/default.page#
LG:
http://www.lg.com/us/support/software-manuals
Samsung:
http://www.samsung.com/us/support/downloads
Sony Vaio:
http://esupport.sony.com/perl/select-system.pl?DIRECTOR=DRIVER
Toshiba:
http://support.toshiba.com/drivers
"Windows 10 System Requirements"
https://www.thurrott.com/windows/windows-10/3884/windows-10-system-requirements
https://www.microsoft.com/en-US/windows/windows-10-specifications#sysreqs
If you read those Microsoft's system requirements for 10, you will find that if you only go on them you will be sadly disappointed in performance.
For reasonable performance should have at least:
2 gigahertz (GHz) or faster processor.
4 gigabyte (GB) of RAM for 32-bit or 8 GB for 64-bit
500GB hard drive
DirectX 9 or later with WDDM 1.0 driver
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Detailed information on Minimum hardware requirements:
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Some Manufacturers have listed Model Numbers tested with 10 at their website:
Acer - Windows 10 Creators Update
ASUS System Look-up - Find out if your system runs Windows 10.
Dell computers tested for Windows 10 November 2019 Update and previous versions of Windows 10
HP Products Tested with Windows 10
Lenovo devices tested for Windows 10 version 1809 (October 2018
Samsung - Find out if your system runs Windows 10.
Sony - What do I need to install Windows 10 on my PC?
Toshiba Windows 10 Upgrade Information
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