Good Day yokes356,
My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.
Here's the steps you can try.
Perform a cleanboot.
- Open the run box by pressing the Windows Key + R and type msconfig
- System Configuration Utility box will open and by default you are on general tab.
- On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
- Click on services tab
- Put a check mark on Hide All Microsoft Services
- Once Hide all Microsoft Services have checked mark on it, click on Disable All
- Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
- Disable all application that you're not using. You can simply just click on them and select disable.
- Click OK, Apply and close the configuration utility
- Restart your pc
Once your computer is done restart, right click on the app that you want to open and run it as administrator.
If issue persist, you can try to uninstall and re-install the app check to get the latest update of the app.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.