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large popup bottom right

Anonymous
2021-02-18T21:17:26+00:00

Hello there,

I have uninstalled recent applications I thought the popup had to do with razer synapse.

But after a while a large white popup appears.

I will show you a screenshot.

If i go the middle bottom I can press OK but it wont close the popup.

Can anyone please help?

Windows for home | Windows 10 | Internet and connectivity

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  1. DaveM121 (2) 13,700 Reputation points Volunteer Moderator
    2021-02-18T21:56:27+00:00

    Hi Mergpijp

    This is an ongoing bug, do you have Avira Anti-virus installed on your PC, if so, this is known to be caused by Avira, they have been notified about this bug and will hopefully provide a patch soon . . .

    3 people found this answer helpful.
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  2. Anonymous
    2021-03-07T12:57:29+00:00

    It is definitely caused by Avira. A work around is to disable one of the Avira lines in task manager, it immediately goes away. Or just uninstall it.

    2 people found this answer helpful.
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  3. Anonymous
    2021-02-18T22:53:37+00:00

    Okay thank you both for the reply. I have avira it only started doing this recently. If it persist I will look for an alternative.

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  4. John DeV 162.6K Reputation points Independent Advisor
    2021-02-18T21:54:42+00:00

    Hello Mergpijp,

    I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. Please check if you have Avira Antivirus installed on your system.

    Kindly try the suggested methods below.

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/help/402652...

    After that, Restart your PC

    **Perform a Clean Boot

    Determine if a background program or a software conflict is causing a White box with globe icon to appear.

    Go to the search box > type MSConfig.

    Select System Configuration > go to the Services tab.

    Select and put a check mark on "Hide all Microsoft services" > Click Disable all.

    Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

    Kindly check the support article below for more details

    https://support.microsoft.com/en-us/help/929135...

    Kindly let me know if this helps or if you have any further concerns.

    Sincerely,

    John DeV

    Independent Advisor

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