Windows Store saying that I have x86 architecture which is incorrect.

You have Windows 10 32bit installed although your computer is 64bit. With 32bit installed you cannot run 64bit programs.

To change Windows 10 to 64bit it would mean a clean install wiping all data from the internal drive so you would need to backup all your personal files.

Hello, how are you?

Welcome to the Microsoft Community!

My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

I understand that you have problems with the Microsoft Store, I'm really sorry to hear about this problem.

Please perform the procedures below and check if the problem still occurs.

1. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well
2. Run Windows Store Apps Troubleshooter

Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

3. Reset Windows Store through Command Prompt

Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

4. Re-register All Store apps (You will get many Reds, ignore them)

Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

5. Uninstall & Reinstall Store

Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

6. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though

https://support.microsoft.com/en-us/help/10164/...

Credits to Vijay A. Verma

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!

• ditionWindows 10 Professional
• OS Build10.0.19042.804
• Serial numberDLKJ7Z1
• Graphic cardIntel(R) HD Graphics
• Installed RAM2 GB
• Version2009
• System typeOSType32BitX64
• ProcessorIntel(R) Atom(TM) CPU Z3740D @ 1.33GHz

Can you check what is shown in Settings > System > About. (Device Specifications) You should be able to select the copy button and post it here in your reply.