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C:/WINDOWS/system32/cmd.exe

Anonymous
2021-03-22T22:13:08+00:00

Every time i start my computer,a black screen appears and at the top the message: C:/WINDOWS/system32/cmd.exe

It just stays there until i hace to manually close it.

how can i get rid of that or prevent it from happening again every time i start my notebook?

thanks a lot!

Windows for home | Windows 10 | Settings

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  1. John DeV 162.6K Reputation points Independent Advisor
    2021-03-22T22:45:18+00:00

    Hello Ma.,

    I'm John an Independent Advisor and a Windows user like you. I'll be happy to assist you today.

    Please try the following methods below

    1. Use your Antivirus software to scan your computer for any virus or malware.

    Please try to scan your system using the free edition of Malwarebytes.

    https://www.malwarebytes.com/mwb-download/

    1. Please try to check your startup folders

    Press Windows key+R to open Run then type:

    shell:startup

    Hit Enter. Look for cmd related entries then delete it

    1. Right click taskbar then select Task Manager

    Under Start-up tab, Find cmd related entries in the list

    If Status Enable, Right click then Disable

    1. Perform a Clean Boot

    Determine if a background program or a software conflict triggers command prompt to open at startup.

    Press Start then search and type: msconfig

    Select System Configuration > go to the Services tab.

    Select and put a check mark on "Hide all Microsoft services" > Click Disable all.

    Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

    Kindly check the support article below for more details

    https://support.microsoft.com/en-us/help/929135...

    Kindly let me know if this helps or if you have any further concerns.

    Sincerely,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    70+ people found this answer helpful.
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