Sony VAIO SVS1311 Laptop (without WiFi switch) - Laptop's WiFi Led Indicator does not turn off - Sony Vaio Smart Network does not work

I am very happy to inform you that VAIO Smart Network in now working fine on my laptop!

I have done the following:

- found and downloaded a new version of VAIO Smart Network (v3.14.1.07010), which was actually the one that was initially installed into my (Windows 7) laptop.

• although the setup has initially failed, after running it again in compatibility mode (for Windows 7) it was successfully installed, and
• after configuring both VSNClient.exe and VSNServer.exe in compatibility mode (for Windows 7), running not as administrator, and some restarts, the problem is finally fixed!

Thank you all for your suggestions!

Hi Ekosmas. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

You said you removed the adapter and disabled in BIOS, but how about disabling in the Device Manager > WIfi Network Adapter > Driver tab > Disable. This should shut off the device. (Uninstall will only reinstall it)

You can also try going into Windows Settings > Network & Internet > Status > Change Adapter Options, right click Wifi to Disable.

Normally having the manufacturer's bloatware in addition WIndows Wifi would not be optimal for performance but it sounds like you don't use it and dont' want the Wifi light on.

Have you tried installing the Sony wifi software in Compatibility Mode:

https://www.groovypost.com/howto/run-old-softwa...

I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform.

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I'm sorry but I'm running out of ideas here. Let me ask my colleagues to help us with this. There might be another workaround. Please wait for them to respond as I'll release this question.

Bianca thank you a lot for your suggestions. I followed the steps you proposed, but the problem I reported still holds.

I would like to add that:

1. I have replaced my system drive with an empty SSD and installed Windows 10 on it. So, I have not followed the upgrade procedure through Windows 7, since I was scared of completely loosing my system, in case of failed upgrade. An attempt to start with a clone of my system on the SSD and perform on it the upgrade (from Windows 7) did not work, since after cloning the system, Windows 7 was not accessible on the SSD due to some boot problem I was not able to resolve.
2. Today, I tried to restart my PC and access UEFI Settings through Windows 10. where I realized that Windows 10 have no "advanced option" for accessing UEFI Settings. Does this this mean that the BIOS/UEFI firmware version of my motherboard is not compatible with Windows 10? Could this cause the aforementioned problem?

Hi, I'm Bianca, an Independent Advisor.

First, I suggest that you run the System File Checker to check if there are corrupted files which might be causing this problem.

To run it, follow these steps:

Open Command Prompt and Run it as administrator. Select Yes to make changes on the prompt where it will ask for changes to be made to your PC.

Type this command: DISM.exe /Online /Cleanup-image /Restorehealth

Then press Enter

Wait for the message that says "The operation completed successfully."

Type another command: sfc/scannow

Then press Enter

After the verification is complete, restart your PC and see if you have the same problem.

Please let me know if this does not work or if you've tried this already. I might have another possible solution to try after this one.