"Your virus and threat protection is managed by your organization"

Hi Poohthon,

You may be missing "Virus & Threat Protection" from your "Security at a Glance" screen.

Search for "Windows Security" and select "Windows Security".  On the "Security at a Glance"

screen, there should be 7 options. If you only have 6, you are probably missing "Virus &

Threat Protection".  The missing option is the result of a Policy that has been set on your PC.

You should first determine if your account is a "School" account. School accounts usually

set a "Policy" that "hides" Virus & Threat Protection". If this is your case, you can solve

your problem, by changing your account to a regular account.

That said, if yours is not a School account, then some other entity has set the Policy that

is hiding Virus & Threat Protection.

If you are able to open Gpedit.msc you can try terminating the Policy in this manner....

Navigate through the Editor using this path.  Computer Configuration>Administrative

Templates>Windows Components>Windows Defender Security Center>Virus and

Threat Protection. In the right pane find "Hide the Virus and Protection Area".

Double-click it and select "Disabled". Click OK and exit the Editor.

If you cannot access the Group Policy Editor, you will need to approach this, using the Registry.

First, determine if there is a particular "Scheduled Task" that may be setting the offending Policy.

Go into the Task Scheduler at Microsoft>Windows>EnterpriseMgmt. The only task that should

be present is the "MMDMaintenance Task". Disable any others that are there.

To nullify any Policy that might be hiding "Virus & Threat Protection".

Open the Registry by searching for "regedit" and then select "Run as Administrator". In the Editor

navigate as follows: Hkey_Local_Machine\Software\Microsoft\Policy Manager\Default and

then Expand Defender. You will see a list of policies. Find and select AllowUserUIAccess.

This displays the Registry Key that sets UILockdown to a Dword of 1, and that is what hides

Virus & Threat Protection.

To prevent it from setting the Dword to 1, make this minor modification to the key.

Right-click on the sub-key highrange and select "Modify". Type 0 and click OK. To change the

Dword of highrange from 1 to 0. Exit the Registry and Restart your PC.****

Virus & Threat Protection should be visible in the "Security at a Glance" screen. If it is not, run

this cmdlet using Windows PowerShell (Admin). Right-click Start and select "PowerShell (Admin).

In PowerShell type this command   Set-MpPreference -UILockdown 0   <enter>

                                                      Exit    <enter>

Virus & Threat Protection should be visible now. Ensure that it remains visible through a Restart.

Good luck,  Glen

Hi PoohthonKlomklao -

I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.

Are there any changes made on the computer before the issue started?

Do you have any 3rd party security software installed on your computer?

Kindly follow the steps below and check if it will help.

Boot your computer in safemode. Safemode is a windows environment used to troubleshoot, diagnose and repair corrupted windows system files. While computer is in safemode, no 3rd party application will run, not even your anti-virus, and selected services needed by windows to boot are the only running service on the computer. This ensures us that the computer will only use applications and services at a minimal level to avoid 3rd party conflicting application and services.

Please click on the link below and follow the steps in booting your computer in safemode.

https://support.microsoft.com/en-us/windows/sta...

Once in safemode, kindly check if you can open the command prompt as administrator on your computer. If you can open it, follow the steps below

Run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.

Perform SFC Scan and Repair Windows Image

-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

SFC /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt.

After the scan completes, restart the computer and check if the same issue appears on defender.

If the above method did not work, please follow the steps below and check if there are any disable antispyware entry on the registry of your computer

Press windows key + r

Type regedit and press enter

Navigate to the below path

HKEY_LOCAL_MACHINE > SOFTWARE > POLICIES > MICROSOFT > WINDOWS DEFENDER

Check if there is any registry value that says DisableAntiSpyware

You may also need to check if the computer have any malwares on it. You can run a full scan on your computer using the Microsoft Safety Scanner.

https://docs.microsoft.com/en-us/windows/securi...

Restart the computer after running the scan.

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor