Game crashing followed by a BSOD repeatedly

up please anyone?

So yesterday I was able to play on my laptop for about 2.5 hours and thouht the problem was fixed because it usually happens in a short amount of time. But it still crashed giving me a kernel event 1b0 followed by the video dxgkrnl fatal error BSOD. today i tried again and it went well and i quit the game but after that the laptop crashed with the BSOD DRIVER_POWER_STATE_FAILURE (9f).

Nom d’événement du problème : BlueScreen

Code: 9f

Paramètre 1: 3

Paramètre 2: ffffdb0b1cabf360

Paramètre 3: fffff8065581d750

Paramètre 4: ffffdb0b1ca0f010

Version du système d’exploitation: 10_0_19041

Service Pack: 0_0

Produit: 768_1

Version du système: 10.0.19041.2.0.0.768.101

Identificateur de paramètres régionaux: 2060

I join the .dmp file so you can look into it for more details :

https://fromsmash.com/dmp-Driver-power-state-failure

I hope this is something fixable, but thanks for the help anyway

Have a nice day

Thank you Sir for your answer.

To answer your questions, no I didn't do any overclocking of the cpu, in facts I lowered some core frequency to reduce heat, even if it costs me some performance. For the second one, I had a problem a year ago that caused crashes because my second ram slot died and was unable to detect any working ram stick I would put in. As i cannot replace the ram slot on the laptop, I decided to continue with only one ram stick, non using the broken ram slot solved my issues, and I had no more trouble until now.

I applied the first method and tried the second but automatically manage paging file size was already checked. The total paging size for all drivers value are as follow :

Minimum allowed : 16 MB

Recommended : 1906 MB

Currently allocated : 6912 MB

I'll try and see if there's an improvement and keep you updated, thanks again and have a great day Sir

Hi,

Thank you for writing to Microsoft Community Forums.

We understand that the PC is crashing. The windows error code 141 is generally generated due to errors reported by the driver itself meaning that this error is a software problem or compatibility issues between the hardware installed and the system being used.

We analyzed the dump file and found that the faulty module is **** dxgkrnl.sys

The VIDEO_DXGKRNL_FATAL_ERROR bug check has a value of 0x00000113. This indicates that the Microsoft DirectX graphics kernel subsystem has detected a violation.

In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• Did you overclock the CPU?
• Are you aware of any changes on the PC prior to this issue?

Meanwhile, we would suggest you to perform these methods and check.

Method 1: Disable Automatic Restart on System Failure

1. Press Windows + R key to open Run command
2. Type sysdm.cpl and click OK
3. Now select the Advanced tab from the top.
4. Click on Settings under Startup and Recovery.
5. Under System failure*,*uncheck the box beside Automatically restart.
6. Click OK and check.

.

Method 2: Reset Virtual Memory in Windows 10

1. Press Windows + R key to open Run command.
2. Type control panel and click OK.
3. Now change the category to Small icons for View by.
4. Select System, click on Advance system settings from the left pane.
5. Click on Settings under Performance section
6. Select the Advanced tab and click the Change button.
7. Check the box beside Automatically manage paging file size.
8. Click Ok on all the window.

Method 3: Perform software clean boot

If the issue persists, then try booting your PC in clean boot. Refer to the article on How to perform a clean boot in Windows

If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean boot to check which program is causing the issue.

**Note:**Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot. 

Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.

Regarding your Wi-Fi issue, we would suggest you to perform these steps.

Method 4 : Disable hardware acceleration

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Follow the steps to take backup of registry.

Refer the article to Create a system restore point.

1. Press Windows + R key to open Run command.
2. Type Regedit and hit the Enter key.
3. When the Registry Editor opens, navigate to the following location: HKEY_CURRENT_USER/Software/Microsoft/Avalon.Graphics
4. Find DisableHWAcceleration on the right pane.
5. If missing then right-click on the blank area on the right pane and click New > DWORD (32-bit) Valueand name it DisableHWAcceleration.
6. Double click on DisableHWAcceleration and set its value to 1to disable hardware acceleration on your Windows 10.
7. Click OK, close registry editor and restart the PC to check.

Method 5: Add registry key

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Please take a backup of the registry. Follow the steps given in the link below:

How to back up and restore the registry in Windows

1. Open the Run dialog box by pressing the Windows key and the R key together.
2. Type Regedit and hit the Enter key.
3. When the Registry Editor opens, navigate to the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers
4. Right click on the right side panel and click on New > DWORD (32-bit) Value.
5. Set the name of this newly created DWORD as TdrDelay*.*
6. Double click on the newly created DWORD and set its value as 10

Additionally, refer the steps as mention in this article: Troubleshoot blue screen errors **** refer (While using my device)

Let us know the results. If the issue persists, we will certainly assist you further.

Aditya Roy

Microsoft Community – Moderator