My laptop is broken and i dont know how to fix it

Hi GabeHoda -

Thank you for your response. I see, you can also use a CD, DVD or SD Card. Kindly check the link I provided for you to have the steps in using CD, VD or SD Card.

Regards,

Jerico T.

hello thank you for the advice but i have already tried method 1 and 2, and i cant use method 3 because i dont have a usb drive

Hi GabeHoda -

I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.

Since you're stuck on Automatic Repair screen, there might be some missing or corrupted system files that's causing the issue. Please try the troubleshooting methods below and check if any of the resolves fixes the issue.

1. Boot your computer in safemode, click the link below (If you can't boot your computer in safemode, please proceed to method 3)

https://support.microsoft.com/en-us/windows/sta...

In safemode, perform the methods below.

Method 1: Perform SFC Scan and Repair Windows Image

-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

* sfc /scannow

* DISM /Online /Cleanup-Image /CheckHealth

* DISM /Online /Cleanup-Image /ScanHealth

* DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt.

Method 2: System Restore

• System restore is where it will take your computer settings back to an earlier point in time where everything is working fine.

1. Open the run box by pressing Windows Key + R and type rstrui.exe then press enter.
2. System restore windows will open. Normally it will suggest a restore point(Sometimes it doesn't), if it does, select the 2nd option to select more restore points.
3. Select your desired restore point date and time.
4. Once selected, hit next and finish.

Windows will restart itself to start system restore. System restore might take some time to complete and it is very important that system restore must not be interrupted during restore process as it might damaged the operating system. System restore will take at least 20 minutes or more depending on the content of the computer and the changes on the settings that was done prior to the date selected. System restore will also removed application , updates and drivers installed prior to the date selected.

DISCLAIMER:

System Restore is a recovery tool for Windows that allows you to reverse certain kinds of changes made to the operating system. System Restore is used to return important Windows files and settings—like drivers, registry keys, system files, installed programs, and more—back to previous versions and settings. Being said all applications and changes made prior to the date selected will be removed and needs to be re-installed if its needed.

Method 3: Custom Install

• a process wherein you will reinstall windows (latest version) on your computer using an ISO file and once the setup is done, you can recover your personal data/files on Windows.old folder. If you wish to proceed, please click the link below.

https://answers.microsoft.com/en-us/windows/for...

Feel free to reach back if you need any further assistance.

Hope this help. Have a good day.

Thank you.

Jerico T.

Independent Advisor