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Constantly internet disconnecting with error ID 2505 - couldn't find anything about it Help

Anonymous
2021-03-25T13:57:05+00:00

It can happen once an hour or five times in 10 minutes. Whenever it happens the troubleshooter fixes it in 30 seconds, but it's very annoying.

The troubleshooter says that the "default gateway was not available". The event ID I see when it happens is 2505 "The server could not bind to the transport \Device\NetBT_Tcpip_{E5444D61-4CEB-490C-96C4-C6E6D00530FA} because another computer on the network has the same name. The server could not start."

I couldn't find any fix. Any help?

It's not ISP-related either because it does not happen when I'm using Linux.

OS build is 21322.1000, I would go back to the not beta version but I don't want to reset the computer.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2021-03-27T19:10:20+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that Internet keeps disconnecting automatically on your PC. I will certainly try my best to assist you with the issue.

    Meanwhile, I would suggest you to follow the steps mentioned below and see if that helps.

    Method 1: Troubleshoot network problems

    Try troubleshooting connectivity issues in Windows by referring to the article Fix Wi-Fi connection issues in Windows

    Method 2: Check Power Management settings

    Check if the Power Management settings for the WIFI adapter is configured correctly.

    1. Press Windows key + R. This will open Run. Alternatively, you can go to Start and search for Run.
    2. In Run dialog box, type devmgmt.msc and hit Enter.
    3. Expand Network Adapters
    4. Right click on the Network Adapter and click on Properties.
    5. Now select the Power Management tab
    6. Uncheck the box next to Allow the computer to turn off this device to save power
    7. Click on OK

    Let us know if you need any further assistance, we will be glad to assist you.

    Regards,

    Prakhar Khare

    Microsoft Community – Moderator

    20+ people found this answer helpful.
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