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Keyboard automatically keeps on typing number "6"

Anonymous
2021-04-24T09:46:27+00:00

Keyboard automatically keeps on typing number "6" and locks muse movement witht he no 6 key above the alphabet pad does not work.Tried formating my pc didn't work also checked out the keyboard of laptop it is ok.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-04-24T11:16:44+00:00

    Hi GouravAB -

    I'm Jerico T., one of the Independent Advisor and a fellow Windows 10 user like you. I understand that you're having some issues right now, let us sort things out.

    Have you tried using an external/USB keyboard to check if it's a hardware issue? If so, please try to perform a rollback or your driver and check if it will fix your concern.

    Roll-back driver

    1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
    2. Locate and expand Keyboards
    3. Right-click on the driver and select Update driver
    4. Select Browse my computer for drivers
    5. Select Let me pick from a list of available drivers on my computer
    6. Select any older driver from the list and click next
    7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

    Feel free to reach back if you need any further assistance.

    Hope this help. Have a good day.

    Thank you.

    Jerico T.

    Independent Advisor

    30+ people found this answer helpful.
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  2. Anonymous
    2021-04-26T13:31:07+00:00

    Hey there Gourav!

    My name is Miguel Ángel and I'm an independent advisor, also a Microsoft user just like you! I'll try to help you today with your issue.

    If the problem persists with another OS, then it's a hardware issue and you should get the keyboard changed/repaired. If it doesn't happen with the external keyboard, then it's an issue from the built keyboard. Try to clean the '6' key that is giving issues, just in case.

    I'll wait for your reply! Don't worry, everything will be okay.

    Hugs,

    Miguel Ángel :)

    10 people found this answer helpful.
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  3. Anonymous
    2021-04-24T17:12:17+00:00

    Thank you for your response I used external keyboard but that problem happens rarely and also I have tried to install other OS but same problem.

    5 people found this answer helpful.
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