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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
This shows up every time I try and download.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Hello JacobHawco,
I'm sorry, I'm running out of possible fix and solutions. Since this is an open forum, let's see if another member of the community has a better solution to the issue. Thanks.
Stay safe and have a great day!
Kind regards,
John DeV
Independent Advisor
It did not work, and sorry I didn't reason I had to do something
Hello JacobHawco,
Thank you for updating me with that information. Please try to scan or look for any folders related to LDPlayer then restart your computer. Please try to update again.
Kind regards,
John DeV
Independent Advisor
Thank you for replaying, I have not even downloaded VirtualBox But i have deleted LDPlayer and I don't know after I deleted that if I should rest?
Hello JacobHawco,
I'm John an Independent Advisor and a Windows user like you. I'll be happy to assist you today.
Please check if you have installed any applications related to Virtual Box. You may also need to check if you have installed any Android emulators. Also check any folders associated with these apps and delete them.
Press Start then search Apps and Features
Find the Virtual box or Android emulator related applications in the list
Select Uninstall
Restart your computer then try upgrading your Windows version again.
If this does not work, Please try checking this older thread with similar problem. Please check Edison Pus's solution.
https://answers.microsoft.com/en-us/windows/for...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
