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When i try to connect this midi controller in any USB (i try all of thems) keeps connecting and disconnecting all the time and the regestry says this:
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-22T23:38:11.1652485Z" />
<EventRecordID>1298</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8648" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-FQ46A6S</Computer>
<Security UserID="S-1-5-18" />
</System>
<Data Name="DeviceInstanceId">USB\VID_22F0&PID_0001\8&7392e18&0&3</Data>
<Data Name="DriverName">oem39.inf</Data>
<Data Name="ClassGuid">{36fc9e60-c465-11cf-8056-444553540000}</Data>
<Data Name="ServiceName">XONE_K2_USB</Data>
<Data Name="LowerFilters" />
<Data Name="UpperFilters" />
<Data Name="Problem">0xa</Data>
<Data Name="Status">0xc000009a</Data>
</EventData>
</Event>
I try fresh install of windows, driver updates, sfc /scannow, everything, the problem also happen on my notebook, i know the problem isnt with my xone k2 because i can use it in other pc or notebooks with an intel procesor, so the problem is with ryzen or AMD platform
My pc:
asus tuf x570 wifi
ryzen 3600
My notebook:
Lenovo ideapad s340 (ryzen 3500u)
Edición Windows 10 Pro
Versión 20H2
Se instaló el 17/10/2020
Compilación del SO 19042.928
Experiencia Windows Feature Experience Pack 120.2212.551.0
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, thank you for the reply
1. Which build version of Windows 10 are you using currently?
Windows 10 Pro
Versión 20H2
SO 19042.928
Windows Feature Experience Pack 120.2212.551.0
2. Do you receive any Blue Screens?
No, i never recieve a blue screen
I try restarting in safe mode but the problem still exist, also try a clean boot
Hi,
Thank you for writing to Microsoft Community Forums.
I understand that you are facing issues on your PC. I will certainly try my best to assist you with the issue.
For further clarity on the issue, please respond to the questions below:
Refer the article Which version of Windows operating system am I running?
Meanwhile, I would suggest you to try booting the PC in Safe Mode and see if it crashes. Refer the article Start your PC in safe mode in Windows 10
If the PC is not crashing in Safe Mode, then try booting the PC in Clean Boot and see if the PC crashes. Refer the article How to perform a clean boot in Windows
Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.
If the PC doesn’t crash after performing Clean Boot, then please refer the section How to determine what is causing the problem after you do a clean bootto identify the root cause of the issue.
Note: Please refer the sectionReset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting
Let us know if you need any further assistance, we will be glad to assist you.
Regards,
Prakhar Khare
Microsoft Community – Moderator
