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HP Bang & Olufsen E273M

Anonymous
2021-04-07T04:16:40+00:00

Hi,

My monitor isnt showing the camera driver at all and the camera isn't working.

So its not even appearing in device manager. Can I have some help please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-04-07T05:04:58+00:00

    Hi Divv -

    Thanks for the response.

    Is this a laptop or a desktop computer?

    As you've mentioned before, the camera is not showing in the device manager of your computer.

    Please follow the steps below

    Press windows key + R

    Type MSINFO32 and press enter

    System Information will pop-up

    Locate and take note of System Brand and System Model

    Please share the system brand and system model on your next reply

    Kindly try to add legacy hardware on your computer.

    Press windows key + X and select Device Manager

    Device Manager will pop-up. Click on the computer name appears on very top part of the listed drivers

    Click on Actions located on top of the device manager

    Click on Add Legacy Hardware

    Click Next

    You can select "search for and install the hardware automatically" first

    Follow onscreen instruction until process completes.

    If the search automatically did not work on your computer, kindly select the second option which is "install the hardware that I manually select from a list"

    Select Cameras and click next

    If there is a driver for the camera available on your computer, please click have disk and browse for the camera driver.

    Restart the computer and check if the camera shows

    Regards,

    Kevin B.

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  2. Anonymous
    2021-04-07T04:55:51+00:00

    Yep.

    Just 3 USB devices there.

    Thats it.

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  3. Anonymous
    2021-04-07T04:55:24+00:00

    Hi,

    No, the camera hasn't worked before.

    I have tried a lot of different things such as installing drivers from the provider, and resetting.

    I have tried everything it seems.

    Cheers,

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  4. Anonymous
    2021-04-07T04:52:13+00:00

    Hi Divv -

    I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that you experiencing right now, let me help you sort things out.

    Does the camera works before? Is there any error message or error code shows when you try to open the Camera on your computer?

    Please follow the steps suggested on the link below to Fix Camera problem on windows 10

    https://support.microsoft.com/en-us/windows/cam...

    Hope this will help and have a bless day!

    Thanks.

    Kevin B.

    Independent advisor

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  5. Anonymous
    2021-04-07T04:46:52+00:00

    In Device Manager did you look in the USB list?

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