Hello, I am Claudeir, a user and independent expert, it is very important to me that all your questions are answered and that you have a positive experience.
Keep everything up to date, Windows + i, update and security, check for updates, install even the optional ones.
Well, if it's really a problem with the Movies and TV app, let's fix it as follows, Windows + Q, search for the app, right click, app settings, restore.
You need to search the manufacturer's website if there is any type of update for the device, or if it is compatible with Windows applications, such as Movies and Photos. For more information on this type of connection, access:
https://support.microsoft.com/en-us/windows/fix...
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Sincerely,
Claudeir
Expert