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My Chrome Crashes When Attempting to Attach A File

Anonymous
2021-04-08T18:24:06+00:00

Hello,

My Chrome keeps crashing everytime I try to upload or attach a file. This happens in Outlook, Microsoft Teams, etc etc. Doesn't matter what tab or application it just crashes.

My Chrome is up-to-date (Version 89.0.4389.114 (Official Build) (64-bit))

Computer fairly new.

No virus'.

I've turned off all extensions.

Logged out of my user settings.

Reset cashe and ran "clean up computer" to no avail (no harmful software found).

Turned off hardware acceleration and continue running background apps.

This didn't start happening until about 2-3 updates ago. Not even sure which one but it was fine about 1 month ago. 

Any help figuring this out would be much appreciated.

Thank you!

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-04-08T19:28:25+00:00

    Hello, how are you?

    Welcome to the Microsoft Community!

    My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

    I understand that your chrome is having problems.

    In this case I suggest that you try to reinstall it to let us know if the problem persists.

    1. Uninstall Chrome using the tool below.

    https://www.revouninstaller.com/start-freeware-...

    1. When opening Revo Unninstaller, click on chrome after uninstalling;
    2. The tool will uninstall and on the next screens, it will demonstrate all the folders, files and records related to chrome, select all and also delete;
    3. Restart the computer;
    4. Visit the website below to download chrome and install again

    https://www.google.com/intl/en-US/chrome/

    1. Please check if the problem still happens.

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    3 people found this answer helpful.
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